All mobile plans come with
Australia’s best mobile network
Support your operations with our award-winning coverage and we'll help you stay connected.
No lock-in contracts
You can change plans month-to-month to adapt to your business needs, or cancel anytime.
Data sharing
Get more out of your plan and team when you share data with up to 20 Upfront Mobile or Data Plans.
No excess data charges in Australia
Expect no surprises if you exceed your data allowance. You’ll stay connected and we won’t charge you extra, but your speed will be slowed.
Bundle plans
Boost your business, save with bundles
Add up to five mobile bundles to your Essential or Premium plan and cut costs. Share data on multiple devices, so your business spends less.
Why choose us
Cyber security
We monitor our network 24/7 to safeguard your business data from cyber threats.
Using technology to address our Sustainability goals
Doing the right thing – for our customers, our people and for the environment.
Local support
Call our local team or meet with an in-store business expert at your nearby store. Plus, the My Telstra app makes it easier to manage your account with in-app messaging and in-store appointment booking.
Plan prices
Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.
Telstra 5G
Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.
Plan Speeds
Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.
4GX
The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G.
Typical download speeds in 4GX areas are 5 -300Mbps with category 16 devices, 5-200Mbps with category 11 devices, 5-150Mbps with category 9 devices, 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Data plan is required. 4GX available in 4GX enabled areas.
Month-to-month plans
If you cancel your service, you will receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing on your next bill.
Device Payment Contract
You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled Device Payment Contracts.
Talk, Text and Data
Calls to standard Australian numbers are at a pay-as-you-go rate of $1 per minute, charged in 1 minute blocks or part thereof. SMS/MMS to standard Australian numbers are charged at a pay-as-you-go rate of 25c for SMS and 55c for MMS per message sent, per recipient.
No excess data charges in Australia
Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes.
No Excess Data Charges – Existing Services
Any existing shareable services on your account with Extra Data will be automatically migrated to No Excess Data Charges when you take up this plan.
International Roaming
The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 70 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.
If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.
Trade-In
Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans.
Questions about Telstra mobile?
Message us
Got a question about mobile plans, or how to complete your order? We’re here to help.
Contact us
Talk to one of our business experts for tailored support with your technology needs.
Online support
Find answers online via our mobiles frequently asked questions page.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, message us and much more.