Your International Calling Pack starts immediately once you add it. You can use the included minutes straight away.
International Calling Packs
Make your international calls go further
Need more than the 30 minutes of international calls included in your Upfront Mobile Plan? Add an International Calling Pack to get more calls from Australia to selected destinations.
How our calling packs work
With our new upfront plans, you get 30 minutes per month of standard international calls from Australia to all destinations. Plus Upfront Mobile plans include unlimited standard international SMS and MMS. Once you've used your included calls, you can then add an International Calling Pack to get additional call minutes to selected destinations.
To add an International Calling Pack:
- Go to Services
- Select your service
- Select Extras
- Select International Calling Pack and follow the prompts.
International Calling Packs can only be managed through My Telstra.
Frequently asked questions
Offer and coverage
An International Calling Pack allows you to make calls to selected overseas destinations from Australia. It gives you extra international call minutes when calling overseas from Australia (on top of the 30 minutes of calls already included in eligible Telstra mobile plans).
International Calling Packs are for making calls from Australia to selected overseas destinations. International roaming can be used while overseas.
You can make voice calls from Australia to standard international numbers in selected destinations. This excludes calls to Premium, Satellite numbers and data‑based or video calling services. Coverage and call allowances depend on the pack you choose. Choose a calling pack.
Managing packs
It’s important to choose the best international calling pack for your needs as you can only have one International Calling Pack active on your service at a time. Once you’ve used your pack allowance, you’ll need to wait until your next monthly plan payment date for them to reset.
Unused international call minutes expire at your next monthly plan payment date, they don’t roll over to the next month.
You can add, change or cancel International Calling Packs through My Telstra:
- Go to Services
- Select your service
- Select Extras
- Select International Calling Pack and follow the prompts.
Billing and cancellations
Yes, you'll continue to be charged each month on your monthly plan payment date until you cancel your pack.
You can cancel your pack any time after your first monthly plan payment date.
After you cancel, you can continue to use your pack inclusions until your next monthly plan payment date.