Mobile

My Data Usage

Would you like to know the price for using Telstra's mobile internet information services (eg. BigPond Mobile Services) or sending photos from your mobile via MMS?

Telstra's My Data Usage provides Telstra mobile packet data customers (Next G/3GSM, GPRS and Telstra Mobile Broadband) with a way to preview an estimate of their current mobile data usage and charges. You no longer need to wait for your bill to have an idea of the cost of accessing information on BigPond Mobile Services such as the latest news, stock prices, weather reports or sending photos from your mobile via MMS. A guide to your data usage is now available with My Data Usage.

Not only can you access this information from this site, it is also available on your mobile phone over BigPond Mobile Services and even by SMS at a small cost, giving you a preview of your estimated usage and expenses from the internet and your mobile phone anywhere within coverage areas.

Notify me about my usage

Customers on selected mobile plans will be notified via SMS with My Data Usage estimates when they exceed 80 per cent and then 100 per cent of their data usage for the month. This feature can be disabled at anytime by logging into the My Data Usage area, BigPond Mobile Services and also via SMS. If you would like this feature but cannot access it with your current mobile plan, call 125 111 (call charges apply) to arrange an upgrade to a data plan. Please note that My Data Usage Notices should be used as a guide only and will not prevent you from exceeding your usage limit.

PC access via the Internet

Log on to the My Data Usage site now by selecting the link below. Please note that to access My Data Usage you need a valid Telstra.com or BigPond account.


Access My Data Usage

Mobile access via BigPond Mobile Services

Log on to BigPond Mobile Services on your mobile phone and under "My Account" for BigPond Mobile Services on Next G/3G phones or "Search & Info - Help & Support" on other WAP capable phones you will find "My Data Usage Snapshot". Simply select this link; no login is required, as your mobile phone is identified over the network. (Please note that standard WAP carriage charges apply).

Mobile access using SMS

Usage can be requested by sending an SMS text message with the appropriate keyword to 176 (standard SMS charges apply). Your mobile phone will be identified and the requested information will be sent to your mobile phone. If you have a data bundle plan and have requested Notices, you will be charged 25 cents for each Notice in addition to the cost of the request. The list of valid keywords and their output are listed below.

SMS Usage keywords
Keyword Information Provided
use Will show you an estimate of data carriage sessions (data used), including: BigPond Mobile Services, MMS, and internet accessed from your mobile phone at the time of your request.
use.mms Will display only the date and cost per event of 3GSM and GPRS picture messages.
use.info Will display the disclaimer and information about the service.
use.help Will display all the valid codes and the information returned by each of these.
notice Will display the status of the Notice functionality (Notices are only available to selected data bundle plans).
notice.on Will set the Notice functionality to ON (to available services).
notice.off Will set the Notice functionality to OFF (to available services).
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1800 050 381
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