Sustainability
Doing better for the future
A healthier planet and more inclusive world are our two most ambitious goals. Technology will help us achieve them.
A tech-based approach to sustainability
We believe every company has a responsibility to operate sustainably. At Telstra, our vision of sustainability is organised into two areas, each powered by the heart of our business—technology.
REDUCING CARBON EMISSIONS
We're 28% there on scope 3
In 2021, we set a target to halve our scope 3 emissions by 2030. These emissions come from our suppliers, partners and customers and make up two-thirds of our total footprint. We've also reduced our own emissions (scope 1 and 2) by 30%.
INVESTING IN RENEWABLE ENERGY
Supported $1B in renewable energy projects
By investing in new solar and wind farms across Australia, we've enabled renewable energy that's equal to 30% of the energy we need to power our business.
RECOVERING OLD TECH
632,919 mobiles and modems and other devices
That's a lot of potential e-waste. Discover the best way to reuse or recycle your devices through our different programs and bonus incentives.
Communities
BUILDING DIGITAL SKILLS
Bringing the digital world to more than 200,000 Australians
Learnable skills like using the internet, sending emails and making video calls help people feel better connected.
KEEPING YOU CONNECTED
Helping 1.26M customers in tough times
Difficult situations call for compassion and practicality. We have many ways to help people in need.
CONNECTING COMMUNITIES
Expanding our regional coverage by 55,000 km²
Which means that hundreds of communities are now better connected.
Supporting our First Nations customers
If you need practical help for your Telstra phone or internet, want more from your mobile service or have feedback, we're here to help.
You can also explore our three-year Reconciliation Action Plan (RAP), aimed at rebuilding trust with First Nations communities.
Stories
Reports
report
Bigger Picture Sustainability Report
Where we're making the biggest impacts.
resource
What is digital inclusion?
Access, ability and affordability are the foundations of digital inclusion in Australia.
report
Human Rights and Modern Slavery Act Statement
How we manage and mitigate the specific risks of modern slavery in our operations and supply chains.