Just want a phone line? With Unlimited Voice you can call who you want, as often as you want.
$50 per month
Unlimited calls to 13 numbers
Unlimited calls to 13 numbers
You can get the same great phone line included in one of our new internet plans. All plans include:
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Do you need a simple phone? Or one with all the bells and whistles? We’ll help you find the right phone for your home.
Once the nbn arrives in your area, you have 18 months to switch over. The good news is, all our nbn plans comes with a home phone included. We'll help you upgrade your home phone plan to an internet plan in a few easy steps.
If you already have an active copper phone line, you won't need to install anything to take up the Ultimate Voice home phone plan.
If you don't have a copper line at your address, you may need a technician to connect you. We'll let you know once we have your details.
Once you take up a phone line service on the nbn network, you can’t move back to Telstra services on the existing copper network unless you’re in an nbn Fixed Wireless area.
You'll still be able to make calls normally through your phone, but you'll need to plug it into the back of your modem, not the wall. The calls will connect via the nbn network.
When there is a power failure, your home phone may not work because the nbn network needs power. But it WILL work if you have:
In most areas, Telstra’s fixed phone network will be replaced by the nbn network.
If you live in an area where the fixed nbn network is rolled out and you still want a home phone, you’ll need to connect to the nbn network.
It's a free service to provide access to 24/7 fault support, and prioritised fault and connection callouts. repairs, as well as connections. Eligible customers will receive a free Uninterruptible Power Supply (UPS) and Telstra Smart Modem on nbn.
Find out if you're an eligible customer.
All our phone inclusions come at no extra cost, whether it's the basic phone plan or one of our internet plans. We don't offer any plans without them. Whether you make use of the inclusions is up to you.
Your home phone number will stay the same. However once you switch to the nbn any landlines you do have won't work. That's why all our nbn plans come with a phone line at no extra cost. Your new phone line will run over your nbn connection, through your Telstra Smart Modem.
Yes, once you choose the Ultimate Voice no lock-in contract plan, any previous contract you have will end. If you have a contract with another provider, we'll take care of it for you. However you should check first in case your provider has any early termination charges.
As an eligible customer, concession card holders can receive a monthly discount off their plan and also receive a waiver on late payment fees and fee-free payment options.
To determine your eligibility for this offer, we will need your Centrelink Customer Reference Number/File number. By providing us with your details, you authorise us to use these details to check your concession card status with the relevant government body to determine your eligibility for the concession offer.
If you change plans, cancel your plan or no longer have a valid eligible concession card, you may no longer be eligible to receive the discount. We may also withdraw this offer at any time and the discount will no longer be applied.
Please note: Concession offers are not available with any other discount offer or promotion.
We're also happy to provide Telstra bills in larger print upon request, so they're easier to read.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
More information about home phones can be found in our Frequently Asked Questions.
Find your nearest Telstra Store or Wi-Fi hotspot.