There are many ways to connect your business to the internet. But if you want to run a business in a more remote part of Australia, your internet options may be more limited than in other places. The good news is that Satellite Internet is a newer solution for business internet that can help eligible customers connect and do business in more remote locations.
In this article we explore:
Satellite Internet leverages satellites at different altitudes in space to provide internet spanning across large geographies. Newer technologies like Low Earth Orbit (LEO) satellites are positioned closer to the Earth which means they can offer lower latency and higher bandwidth satellite connectivity compared with satellites at a higher altitude.
The introduction of LEO satellites has helped improve Satellite Internet experiences in terms of speeds and latency. Latency is the time it takes for data to pass from point A (e.g. your laptop) on a network to point B (e.g. a cloud solution server).
Simply put, these improvements mean that Satellite Internet can offer a better experience than with just geostationary satellites. And that’s great news for customers in locations that are harder to reach with traditional or land-based mobile networks.
For example, if you’re using the internet for real time applications like audio and video calling, it’ll help you get a smoother experience.
Here’s a simple breakdown of how Satellite Internet works:
This process happens very quickly as the active Starlink Kit continues to ping the satellite in space to help maintain your connection. Placement of your Starlink Kit is important to achieve an optimal connection, which we explore further below.
Yes, if you’re operating a small business with up to 5 employees in a remote part of Australia and need an internet and voice connection at a premises, you may be eligible for Satellite Internet.
Telstra’s Satellite Internet for Business Plan is suitable for businesses with up to five employees. It offers voice and data connectivity and includes the Telstra Smart Modem for use, unlimited data, unlimited calls to standard Australian numbers and Aussie-based support. If a customer leaves within the first 24 months, they can return the modem or pay a non-return fee.
If your business needs more capacity, then you may want to explore Telstra Starlink Enterprise Internet which may be available for larger businesses.
You may also need a kit and accessories to get fully set up at your business premises. Starlink Kit from Telstra is sold separately and comes with:
Once you’ve signed up for a plan and set up your kit, it’s easy to get connected.
Whilst the Starlink Kit includes a kickstand, you may also want to consider mounting the dish in a secure location free from obstructions. This may help maximise the quality of your connection by improving line of sight with the sky. Wall and roof mount accessories are available to buy if you’d like to permanently mount your kit on higher ground.
It’s important to set up your Starlink kit in the optimal location at your premises from the start. Moving it around is not recommended because it’s designed to be used in a fixed location.
You may require support when installing Satellite Internet at your office or home. We recommend you use a licensed professional in your area if:
Internet access can be essential for small businesses in all parts of Australia. You may be collaborating with your team, connecting with customers or digitising your business operations to create more efficiency.
Getting access to the internet in regional or remote Australia can help you connect in new ways. Satellite Internet may help boost productivity for eligible small businesses in regional or remote Australia.
Explore Telstra’s Satellite Internet Plans.
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