With coverage reaching 99.5% of the population, we’re the widest-reaching network in Australia.
With a cyber security team monitoring our network 24/7, we take protecting our network from suspicious activity seriously.
We take accessibility seriously, incorporating assistive technology and tools throughout our website and even winning an award at the Centre for Accessibility Australia Access Awards 2023.
Make the most of Pre-Paid with Telstra Plus. Earn points on eligible recharges to redeem on movie voucher deals, devices and more.
Our network
The Telstra Mobile Network offers 4G coverage in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.
Telstra 5G now reaches 85% of Australians. Compatible device required. Roll over unused data when you recharge $13-$69 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy applies.
Our speeds
Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
More information about pre-paid mobile phones can be found in our frequently asked questions.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.