International roaming on a plan

Keep in touch overseas

International Roaming Day Pass is the ticket for keeping in touch while you’re away.

What is a Day Pass?

Day Pass brings international roaming to mobiles on a plan, in eligible destinations.

If you have a Pre-Paid service, check out roaming on Pre-Paid.

Keep your number

You keep your current number and SIM, meaning you can still be reached. 

Global coverage

Over 80 destinations across Africa, the Americas, Asia, Europe, and Oceania.

Unlimited calls and SMS

Unlimited calls and SMS to standard international numbers from eligible destinations.

Manage it in My Telstra

You’ll get 2GB of data a day in Zone 1 & 2 and can easily track it or add more in our app.

Where can I use it?

Choose your destination to find out if it’s eligible and what zone it’s in.

3 eligible destinations in Zone 2

Africa International roaming zones
Day Pass Destination
Zone 2 Egypt, Nigeria, South Africa
Day PassZone 2
DestinationEgypt, Nigeria, South Africa

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Day Pass zone details

Before you fly, turn it on.

It's easy to manage a Day Pass in My Telstra.

  1. Sign in to My Telstra

  2. Turn on your Day Pass

  3. Manage notifications

Need extra data? Buy 2GB for $10

Select your service, then Extras and International Roaming. Turn International Roaming Data Top-Up on. Data Top-Up available in Zone 1 and 2, valid for 31 days.

Frequently asked questions

Once enabled on your mobile service, an International Roaming Day Pass will activate the moment your service is switched on and used in an eligible destination outside of Australia.

Your International Roaming Day Pass will expire for:

  • Upfront plans 24 hours from your service being used
  • Non-Upfront plans at 11.59pm Australian Eastern Standard Time (AEST)
  • Any unused data expires at the end of each day.

Day Pass charges apply for the days when your service is used overseas to make or receive calls, send SMS, or if data is used, including background data usage. Receiving an SMS will not trigger your Day Pass.

Once you’re back in Australia, you can leave your International Roaming Day Pass switched on and you won’t be charged.

To track your data usage:

  1. Sign in to My Telstra
  2. Select your service under Services
  3. Select International usage.

You can also choose your preferred data usage notification method under Services > Extras > International Roaming.

To buy more data:

If you’re on an Upfront Plan, we’ll send an SMS with the option to buy a Data Top-Up. Non-Upfront Plans automatically get a Data Top-Up.

  1. Sign in to My Telstra
  2. Select your service under Services
  3. Select Extras, then International Roaming
  4. Purchase an International Roaming Data Top-Up.

If you’re on an Upfront plan

If you’re on an Upfront plan and your destination isn’t included in the International Roaming Day Pass, you’ll need to connect to local Wi-Fi.

If you’re on any other Telstra plan

If you’re on any other Telstra mobile plan and your destination isn’t included in the International Roaming Day Pass, you’ll be charged Pay-As-You-Go rates to use your phone in that destination.

The rates for each country will vary and once you arrive in your destination, we’ll send you an SMS with the rates that apply.

If you don’t want to use Day Pass, make sure it’s turned off:

  1. Sign in to My Telstra
  2. Select your service under Services
  3. Select Extras, then International Roaming
  4. Toggle International Roaming Day Pass off.

If you’re on an Upfront plan

To connect without Day Pass overseas, you’ll need to use local Wi-Fi. We also have Pre-Paid International Roaming Packs for Pre-Paid customers.

If you’re on any other Telstra plan

You also have the option to not use the International Roaming Day Pass while in Day Pass countries and be charged on a Pay-As-You-Go basis instead, but this isn’t recommended because it can be far more expensive.

Pay as you go rates

  • Data rate is $3 per MB
  • SMS is 75c per message
  • Voice rates per minute below:
    • Africa
      • A-I: Algeria $5.00, Angola $4.00, Botswana $3.50, Cameroon $5.00, Chad $5.00, Congo Democratic Republic $4.00, Egypt $4.50, Ethiopia $4.50, Gabon $5.00, Gambia $4.00, Ghana $1.50, Guinea Republic $5.00, Ivory Coast (Coted' Ivoire) $5.00
      • J-R: Kenya $4.50, Lesotho $1.50, Liberia $2.00, Libya $3.50, Madagascar $5.00, Malawi $4.50, Mali $5.00, Mauritania $5.00, Mauritius $3.50, Morocco $5.00, Mozambique $3.00, Namibia $3.00, Niger $5.00, Nigeria $2.50, Rwanda $2.00
      • S-Z: Senegal $5.00, Seychelles $3.50, Sierra Leone $2.50, South Africa $1.50, Swaziland $2.00, Tanzania $5.00, Tunisia $5.00, Uganda $2.50, Zambia $5.00, Zimbabwe $5.00
    • Americas
      • A-I: Antigua & Barbuda $5.00, Argentina $5.00, Barbados $5.00, Bolivia $3.50, Brazil $3.50, Canada $3.00, Cayman Islands $5.00, Chile $4.00, Colombia $5.00, Costa Rica $2.50, Dominica $5.00, Dominican Republic $5.00, Ecuador $5.00, El Salvador $3.50, Grenada & Carriacou $5.00, Guatemala $3.50, Guyana $4.50, Haiti $5.00, Honduras $3.50
      • J-R: Jamaica $5.00, Mexico $4.50, Nicaragua $3.50, Panama $4.50, Paraguay $4.00, Peru $4.50, Puerto Rico $5.00
      • S-Z: Suriname $4.00, Trinidad & Tobago $5.00, United States $3.00, Uruguay $2.50, Venezuela $3.00
    • Asia
      • A-I: Afghanistan $3.00, Armenia $4.50, Azerbaijan $4.50, Bahrain $2.00, Bangladesh $5.00, Bhutan $4.00, Brunei $2.50, Cambodia $3.00, China $3.50, Georgia $3.50, Hong Kong $2.50, India $3.50, Indonesia $4.00, Iran $3.50, Iraq $4.00, Israel $4.00
      • J-R: Japan $3.00, Jordan $3.00, Kazakhstan $4.50, Kuwait $5.00, Kyrgyzstan $2.00, Laos $2.50, Lebanon $1.50, Macau $2.00, Malaysia $2.00, Maldives $5.00, Mongolia $5.00, Myanmar (Burma) $4.50, Nepal $3.00, Oman $5.00, Pakistan $1.50, Palestine $4.00, Philippines $3.00, Qatar $4.50
      • S-Z: Saudi Arabia $5.00, Singapore $1.50, South Korea $2.50, Sri Lanka $4.50, Taiwan $2.00, Tajikistan $5.00, Thailand $2.50, Timor-Leste $2.50, Türkiye $4.00, United Arab Emirates $3.50, Uzbekistan $5.00, Vietnam $2.00, Yemen $2.50
    • Europe
      • A-I: Albania $5.00, Andorra $3.00, Austria $3.00, Belarus $4.50, Belgium $4.00, Bosnia-Herzegovina $2.50, Bulgaria $3.50, Croatia $4.50, Cyprus $1.50, Czech Republic $4.50, Denmark $2.00, Estonia $3.50, Finland $1.50, France $2.50, Germany $2.00, Gibraltar $1.50, Greece $2.00, Hungary $3.00, Iceland $5.00, Ireland $2.50, Italy $2.00
      • J-R: Latvia $4.00, Liechtenstein $3.00, Lithuania $4.50, Luxembourg $2.00, Macedonia $3.00, Malta $5.00, Moldova $3.50, Monaco $2.50, Montenegro $5.00, Netherlands $2.50, Norway $2.00, Poland $4.00, Portugal $2.00, Romania $4.00, Russia $5.00
      • S-Z: Serbia $5.00, Slovak Republic $3.00, Slovenia $3.50, Spain $3.50, Sweden $2.50, Switzerland $3.00, Ukraine $5.00, United Kingdom $2.00
    • Oceania
      • A-I: Cook Islands $3.00, Fiji & Nauru $2.50, French Polynesia $3.00, Guam $2.50
      • J-R: Micronesia (Federated States of) $5.00, New Caledonia $2.00, New Zealand $1.50, Papua New Guinea $3.50
      • S-Z: Samoa $3.50, Solomon Islands $2.00, Tonga $2.00, Vanuatu $2.00
    • Other
      • Airline Services $5.00, Cruise Ship Services $5.00

To help avoid unwanted costs, check out our information on reducing your bill costs when travelling overseas.

If you’re using dual SIM (multiple services on one device), be aware of your primary and secondary number settings. Either mobile number could potentially incur International Roaming charges.

When travelling overseas with a device that has more than one service installed, it’s a good idea to familiarise yourself with how dual SIM works on your device to stay in control of your usage and roaming costs. You may already be using dual SIM in Australia, or you may create a dual SIM set up while overseas if you add a local SIM on the same device as your existing Telstra service.

You can disable International Roaming for each Telstra service independently however this will not prevent charges from being incurred if Voicemail/MessageBank is used for any of your Telstra numbers.

To ensure no costs are incurred by temporarily switching off or removing a service on eSIM from your device, refer to the instructions for dual SIM number management from your device manufacturer, including Apple, Samsung and Google. This should be done before you leave Australia.

Voice over LTE (VoLTE) lets you make phone calls using data.

VoLTE will increasingly be required to make or receive phone calls (including emergency calls) when roaming abroad. To ensure you can make calls while roaming you must have a device capable of supporting VoLTE roaming.

For more information, find out how to enable VoLTE on your mobile phone.

Day and Month passes are available for your team while travelling for work. Rates for Business customers can be found at small business international roaming day pass.

If you’re an Enterprise customer, visit business enterprise international roaming day pass.

  • It's free to use the My Telstra app whilst roaming although some functions might use a small amount of data
  • Unlimited calls and SMS are only available to mobile handset plans to and from standard numbers while in a Day Pass-eligible destination. It excludes calls and SMS to premium, directory assist and satellite numbers
  • Some usage is excluded from International Roaming Day Pass such as MMS, video calls, third-party content charges, calls and SMS to premium numbers, satellite numbers and operator-assisted calls. These are charged at standard Pay-As-You-Go International Roaming rates
  • Cruise ships utilise satellite services rather than a mobile network. Therefore talk, SMS and data usage made on cruise ships won’t be covered by our Day Pass. We recommend contacting your cruise ship or travel provider to see their on-board arrangements
  • International Roaming Day Pass inclusions expire for:
    • Upfront Plans 24 hours from your service being used 
    • Non-Upfront at 11.59pm Australian Eastern Standard Time (AEST). 
    • Any unused data expires at the end of each day 
  • If you reach your Day Pass data allowance:

    • Upfront Plans will get an SMS with the option to buy a Data Top-Up 
    • Non-Upfront Plans will automatically get a Data Top-Up
  • International Roaming can be deactivated at any time in the My Telstra App
  • If you’re overseas, you can:

    • Chat with us anytime, 7 days a week using the My Telstra App or 
    • Call us on +61 439 125 109 Mon-Fri 8am-7pm AEST, free from a Telstra service
  • Calls can only be forwarded to Australian numbers. This helps us protect you from any fraud in case your phone is stolen while you’re overseas. International Roaming charges apply when using call forwarding

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Support

More information about International Roaming can be found in our Frequently Asked Questions.

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