Multilingual services
Phone us in your language
If English is not your first language, Telstra's Multilingual Services team offer a free translation and interpretation service. We can help with this when you call us, or you can contact the Multilingual Services team directly.
Support for our First Nations
customers
First Nations Connect is your dedicated support phone line and service centre.
If you need support or have any questions about your Telstra phone or internet plan, call us on 1800 444 403, Monday to Friday 9am - 5pm (around Australia).
Our friendly customer care team are here to help.
Want to have a yarn to someone in your language? We support many languages around the nation.
Visit a store that speaks your language
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Belconnen | 1800 725 137 | Hindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian | Belconnen store |
- SuburbBelconnen
- Phone number 1800 725 137
- LanguagesHindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian
- Store detailsBelconnen store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Bankstown | 1800 721 871 | Arabic, Cantonese, Greek, Mandarin, Hindu, Gujarati | Bankstown store |
| Broadway | 1800 721 573 | Cantonese, Korean, Mandarin | Broadway store |
| Burwood | 1800 721 479 | Cantonese, Korean, Mandarin | Burwood store |
| Carnes Hill | 1800 344 107 | Carnes Hill store | |
| Chatswood Chase | 1800 724 303 | Cantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali | Chatswood Chase store |
| East Maitland | 1800 413 973 | Thai | East Maitland store |
| Hurstville | 1800 723 124 | Cantonese, Mandarin, Filipino, Indonesian | Hurstville store |
| Liverpool | 1800 721 928 | Arabic, Serbian, Punjabi, Hindi, Urdu, Tagalog | Liverpool store |
| Merrylands | (02) 8842 3200 | Arabic, French, Mandarin, Serbian, Syriac | Merrylands store |
| Macquarie Centre | 1800 724 534 | Bangla, Dari, Hindi, Mandarin, Urdu | Macquarie Centre store |
| Miranda | 1800 721 531 | Portuguese, Arabic, Mandarin, Nepali | Miranda store |
| Parramatta | 1800 723 137 | Gujarati, Kannada, Punjabi, Vietnamese | Parramatta store |
| Rhodes | 1800 565 925 | Mandarin, Shanghainese | Rhodes store |
| Rouse Hill | (02) 8883 2498 | Cantonese, Gujarati, Hindi, Spanish, Telugu, Urdu | Rouse Hill store |
| Sydney (World Square) | 1800 724 945 | Cantonese, Korean, Mandarin |
Sydney (World Square) store |
| Taree | 1800 566 008 | German, French, Hindi, Japanese, Nepali | Taree store |
| Wetherhill Park | (02) 9765 0600 | Arabic, French, Cantonese, Vietnamese, Filipino | Wetherhill Park store |
- SuburbBankstown
- Phone number1800 721 871
- LanguagesArabic, Cantonese, Greek, Mandarin, Hindu, Gujarati
- Store detailsBankstown store
- SuburbBroadway
- Phone number1800 721 573
- LanguagesCantonese, Korean, Mandarin
- Store detailsBroadway store
- SuburbBurwood
- Phone number1800 721 479
- LanguagesCantonese, Korean, Mandarin
- Store detailsBurwood store
- SuburbCarnes Hill
- Phone number1800 344 107
- Languages
- Store detailsCarnes Hill store
- SuburbChatswood Chase
- Phone number1800 724 303
- LanguagesCantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali
- Store detailsChatswood Chase store
- SuburbEast Maitland
- Phone number1800 413 973
- LanguagesThai
- Store detailsEast Maitland store
- SuburbHurstville
- Phone number1800 723 124
- LanguagesCantonese, Mandarin, Filipino, Indonesian
- Store detailsHurstville store
- SuburbLiverpool
- Phone number1800 721 928
- LanguagesArabic, Serbian, Punjabi, Hindi, Urdu, Tagalog
- Store detailsLiverpool store
- SuburbMerrylands
- Phone number(02) 8842 3200
- LanguagesArabic, French, Mandarin, Serbian, Syriac
- Store detailsMerrylands store
- SuburbMacquarie Centre
- Phone number1800 724 534
- LanguagesBangla, Dari, Hindi, Mandarin, Urdu
- Store detailsMacquarie Centre store
- SuburbMiranda
- Phone number1800 721 531
- LanguagesPortuguese, Arabic, Mandarin, Nepali
- Store detailsMiranda store
- SuburbParramatta
- Phone number1800 723 137
- LanguagesGujarati, Kannada, Punjabi, Vietnamese
- Store detailsParramatta store
- SuburbRhodes
- Phone number1800 565 925
- LanguagesMandarin, Shanghainese
- Store detailsRhodes store
- SuburbRouse Hill
- Phone number(02) 8883 2498
- LanguagesCantonese, Gujarati, Hindi, Spanish, Telugu, Urdu
- Store detailsRouse Hill store
- SuburbSydney (World Square)
- Phone number1800 724 945
- Languages
Cantonese, Korean, Mandarin
- Store detailsSydney (World Square) store
- SuburbTaree
- Phone number1800 566 008
- LanguagesGerman, French, Hindi, Japanese, Nepali
- Store detailsTaree store
- SuburbWetherhill Park
- Phone number(02) 9765 0600
- LanguagesArabic, French, Cantonese, Vietnamese, Filipino
- Store detailsWetherhill Park store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Casuarina | 1800 729 471 | Gujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi | Casuarina store |
- SuburbCasuarina
- Phone number 1800 729 471
- LanguagesGujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi
- Store detailsCasuarina store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Brisbane | 1800 725 914 | Cantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin | Brisbane store |
| Brookside | 1800 343 912 | Portuguese, Filipino | Brookside store |
| Indooroopilly | 1800 726 583 | Tagalog | Indooroopilly store |
| Mt Gravatt | 1800 726 247 | Mandarin, Spanish, Tagalog, Serbo-Croatian | Mt Gravatt store |
| Robina | 1800 726 412 | English, Portuguese, Mandarin, Arabic | Robina store |
| Strathpine | 1800 344 013 | Serbian | Strathpine store |
| Sunnybank | 1800 343 959 | Cantonese, Mandarin | Sunnybank store |
| Toowong | 1800 344 021 | Mandarin | Toowong store |
| Toowoomba Grand Central | 1800 725 703 | Arabic, Portuguese | Toowoomba Grand Central store |
- SuburbBrisbane
- Phone number1800 725 914
- LanguagesCantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin
- Store detailsBrisbane store
- SuburbBrookside
- Phone number1800 343 912
- LanguagesPortuguese, Filipino
- Store detailsBrookside store
- SuburbIndooroopilly
- Phone number1800 726 583
- LanguagesTagalog
- Store detailsIndooroopilly store
- SuburbMt Gravatt
- Phone number1800 726 247
- LanguagesMandarin, Spanish, Tagalog, Serbo-Croatian
- Store detailsMt Gravatt store
- SuburbRobina
- Phone number1800 726 412
- LanguagesEnglish, Portuguese, Mandarin, Arabic
- Store detailsRobina store
- SuburbStrathpine
- Phone number1800 344 013
- LanguagesSerbian
- Store detailsStrathpine store
- SuburbSunnybank
- Phone number1800 343 959
- LanguagesCantonese, Mandarin
- Store detailsSunnybank store
- SuburbToowong
- Phone number1800 344 021
- LanguagesMandarin
- Store detailsToowong store
- SuburbToowoomba Grand Central
- Phone number1800 725 703
- LanguagesArabic, Portuguese
- Store detailsToowoomba Grand Central store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Adelaide (Rundle Mall) | 1800 729 275 | Cantonese, Greek, Hindi, Mandarin | Adelaide (Rundle Mall) store |
| Airport West | 1800 344 036 | English, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati | Airport West store |
| Ararat | 1800 344 048 | Sinhalese | Ararat store |
| Arndale | 1800 344 057 | Serbian, Vietnamese, Hindi, Punjabi | Arndale store |
| Modbury | 1800 729 261 | Hindi, Punjabi, Gujarati, Haryanvi | Modbury store |
| Northpark | 1800 565 827 | Greek, isiZulu, Shona, Vietnamese | Northpark store |
| Norwood | 1800 565 828 | Hindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay | Norwood store |
| Unley | 1800 566 021 | Hindi, Mandarin, Punjabi | Unley store |
| Victor Harbor | 1800 566 023 | English | Victor Harbor store |
| West Lakes | 1800 566 051 | Hindi, Punjabi, Gujarati, Greek | West Lakes store |
- SuburbAdelaide (Rundle Mall)
- Phone number1800 729 275
- LanguagesCantonese, Greek, Hindi, Mandarin
- Store detailsAdelaide (Rundle Mall) store
- SuburbAirport West
- Phone number1800 344 036
- LanguagesEnglish, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati
- Store detailsAirport West store
- SuburbArarat
- Phone number1800 344 048
- LanguagesSinhalese
- Store detailsArarat store
- SuburbArndale
- Phone number1800 344 057
- LanguagesSerbian, Vietnamese, Hindi, Punjabi
- Store detailsArndale store
- SuburbModbury
- Phone number1800 729 261
- LanguagesHindi, Punjabi, Gujarati, Haryanvi
- Store detailsModbury store
- SuburbNorthpark
- Phone number1800 565 827
- LanguagesGreek, isiZulu, Shona, Vietnamese
- Store detailsNorthpark store
- SuburbNorwood
- Phone number1800 565 828
- LanguagesHindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay
- Store detailsNorwood store
- SuburbUnley
- Phone number1800 566 021
- LanguagesHindi, Mandarin, Punjabi
- Store detailsUnley store
- SuburbVictor Harbor
- Phone number1800 566 023
- LanguagesEnglish
- Store detailsVictor Harbor store
- SuburbWest Lakes
- Phone number1800 566 051
- LanguagesHindi, Punjabi, Gujarati, Greek
- Store detailsWest Lakes store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Hobart | 1800 717 557 | Mandarin, Afrikaans, Hindi, Malayalam, Punjabi, Tamil | Hobart store |
| Kings Meadows | 1800 515 204 | Hindi, Bengali | Kings Meadow store |
| Launceston Quadrant Mall | 1800 512 362 | English, Hindi, Punjabi, Urdu, Vietnamese |
Launceston Quadrant Mall store |
- SuburbHobart
- Phone number1800 717 557
- LanguagesMandarin, Afrikaans, Hindi, Malayalam, Punjabi, Tamil
- Store detailsHobart store
- SuburbKings Meadows
- Phone number1800 515 204
- LanguagesHindi, Bengali
- Store detailsKings Meadow store
- SuburbLaunceston Quadrant Mall
- Phone number1800 512 362
- LanguagesEnglish, Hindi, Punjabi, Urdu, Vietnamese
- Store detailsLaunceston Quadrant Mall store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Altona Gate | 1800 344 043 | Serbian, Hindi, Turkish, Punjabi, Urdu, Saraiki | Altona Gate store |
| Brunswick | 1800 343 964 | Vietnamese | Brunswick store |
| Camberwell | 1800 344 103 | Cantonese, Mandarin, Hindi | Camberwell store |
| Dandenong | 1800 413 844 | Sinhalese, Dari, Tamil, Urdu, Arabic, Pashto | Dandenong store |
| Doncaster | 1800 728 351 | Mandarin, French, Arabic, Dutch | Doncaster store |
| Fountain Gate Level 1 | 1800 728 904 | Dari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic | Fountain Gate Level 1 store |
| Geelong | 1800 343 978 | Urdu, Punjabi, Hindi | Geelong store |
| Melbourne Discovery |
1800 726 917 | Mandarin | Melbourne Discovery store |
| Melbourne (Elizabeth St) |
1800 728 972 | Filipino, Korean | Melbourne (Elizabeth St) store |
| Parkmore | 1800 565 844 | Hindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada | Parkmore store |
| Plenty Valley | 1800 870 576 | Arabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin | Plenty Valley store |
| Point Cook | 1800 344 009 | Punjabi, Hindi, Gujarati, Mandarin, Urdu | Point Cook store |
| Southland | 1800 728 410 | Mandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew | Southland store |
| The Glen | 1800 728 207 | Mandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese | The Glen store |
| Werribee | 1800 841 477 | Hindi, Mandarin | Werribee store |
| Wodonga | 1800 566 063 | Hindi, German | Wodonga store |
- SuburbAltona Gate
- Phone number1800 344 043
- LanguagesSerbian, Hindi, Turkish, Punjabi, Urdu, Saraiki
- Store detailsAltona Gate store
- SuburbBrunswick
- Phone number1800 343 964
- LanguagesVietnamese
- Store detailsBrunswick store
- SuburbCamberwell
- Phone number1800 344 103
- LanguagesCantonese, Mandarin, Hindi
- Store detailsCamberwell store
- SuburbDandenong
- Phone number1800 413 844
- LanguagesSinhalese, Dari, Tamil, Urdu, Arabic, Pashto
- Store detailsDandenong store
- SuburbDoncaster
- Phone number1800 728 351
- LanguagesMandarin, French, Arabic, Dutch
- Store detailsDoncaster store
- SuburbFountain Gate Level 1
- Phone number1800 728 904
- LanguagesDari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic
- Store detailsFountain Gate Level 1 store
- SuburbGeelong
- Phone number1800 343 978
- LanguagesUrdu, Punjabi, Hindi
- Store detailsGeelong store
- SuburbMelbourne
Discovery - Phone number1800 726 917
- LanguagesMandarin
- Store detailsMelbourne Discovery store
- SuburbMelbourne
(Elizabeth St) - Phone number1800 728 972
- LanguagesFilipino, Korean
- Store detailsMelbourne (Elizabeth St) store
- SuburbParkmore
- Phone number1800 565 844
- LanguagesHindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada
- Store detailsParkmore store
- SuburbPlenty Valley
- Phone number1800 870 576
- LanguagesArabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin
- Store detailsPlenty Valley store
- SuburbPoint Cook
- Phone number1800 344 009
- LanguagesPunjabi, Hindi, Gujarati, Mandarin, Urdu
- Store detailsPoint Cook store
- SuburbSouthland
- Phone number1800 728 410
- LanguagesMandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew
- Store detailsSouthland store
- SuburbThe Glen
- Phone number1800 728 207
- LanguagesMandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese
- Store detailsThe Glen store
- SuburbWerribee
- Phone number1800 841 477
- LanguagesHindi, Mandarin
- Store detailsWerribee store
- SuburbWodonga
- Phone number1800 566 063
- LanguagesHindi, German
- Store detailsWodonga store
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Carousel | 1800 729 042 | French, Hindi | Carousel store |
- SuburbCarousel
- Phone number1800 729 042
- LanguagesFrench, Hindi
- Store detailsCarousel store
Visit a Telstra partner store that speaks your language
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Ashfield | Connect Anywhere | Mandarin, Cantonese | Shop 2/261 Liverpool Road |
| Auburn | Ha Ha Mobile | Turkish, Arabic, Mandarin, Cantonese | 1 South Parade |
| Auburn | iMobile Plus | Mandarin, Cantonese | Shop Q3, 57 Queen Street |
| Burwood | E-Star Telecom | Mandarin, Cantonese, Fuzhou | Shop 2C, 127-133 Burwood Road |
| Burwood | New Epoch Telecommunications | Mandarin, Cantonese | 19A Belmore Street |
| Cabramatta | High Connect | Mandarin, Cantonese, Vietnamese | Shop A11B, 53 Park Road |
| Eastwood | ezyCom Eastwood | Mandarin, Cantonese | Shop K3A,160 Rowe St, Eastwood Shopping Centre |
| Fairfield | Smart Tech Bar | Arabic | Shop 20 Fairfield Forum 8-35 Station Street |
| Hurstville | Yours Telecom | Mandarin, Cantonese | Shop 2A 185 Forest Road |
| Parramatta | Citihub Communications | Mandarin, Cantonese | Shop 5, 118 Church Street |
- SuburbAshfield
- Store nameConnect Anywhere
- LanguagesMandarin, Cantonese
- Store detailsShop 2/261 Liverpool Road
- SuburbAuburn
- Store nameHa Ha Mobile
- LanguagesTurkish, Arabic, Mandarin, Cantonese
- Store details1 South Parade
- SuburbAuburn
- Store nameiMobile Plus
- LanguagesMandarin, Cantonese
- Store detailsShop Q3, 57 Queen Street
- SuburbBurwood
- Store nameE-Star Telecom
- LanguagesMandarin, Cantonese, Fuzhou
- Store detailsShop 2C, 127-133 Burwood Road
- SuburbBurwood
- Store nameNew Epoch Telecommunications
- LanguagesMandarin, Cantonese
- Store details19A Belmore Street
- SuburbCabramatta
- Store nameHigh Connect
- LanguagesMandarin, Cantonese, Vietnamese
- Store detailsShop A11B, 53 Park Road
- SuburbEastwood
- Store nameezyCom Eastwood
- LanguagesMandarin, Cantonese
- Store detailsShop K3A,160 Rowe St, Eastwood Shopping Centre
- SuburbFairfield
- Store nameSmart Tech Bar
- LanguagesArabic
- Store detailsShop 20 Fairfield Forum 8-35 Station Street
- SuburbHurstville
- Store nameYours Telecom
- LanguagesMandarin, Cantonese
- Store detailsShop 2A 185 Forest Road
- SuburbParramatta
- Store nameCitihub Communications
- LanguagesMandarin, Cantonese
- Store detailsShop 5, 118 Church Street
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Forest Lake | Telco World - Forest Lake | Hindi, Punjabi | Shop 44, 235 Forest Lake Boulevard |
| Sunnybank Hills | Mobile Connect Sunnybank Hills | Hindi, Cantonese, Mandarin | Sunnybank Hills Shopping Town, 21A/661 Compton Road |
| Underwood | Underwood Mobile Connect | Hindi, Cantonese, Mandarin | 3215 Logan Road, Underwood Market Place |
- SuburbForest Lake
- Store nameTelco World - Forest Lake
- LanguagesHindi, Punjabi
- Store detailsShop 44, 235 Forest Lake Boulevard
- SuburbSunnybank Hills
- Store nameMobile Connect Sunnybank Hills
- LanguagesHindi, Cantonese, Mandarin
- Store detailsSunnybank Hills Shopping Town, 21A/661 Compton Road
- SuburbUnderwood
- Store nameUnderwood Mobile Connect
- LanguagesHindi, Cantonese, Mandarin
- Store details3215 Logan Road, Underwood Market Place
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Adelaide | Telco Store Gouger Street | Mandarin, Hindi | 24 Gouger Street |
- SuburbAdelaide
- Store nameTelco Store Gouger Street
- LanguagesMandarin, Hindi
- Store details24 Gouger Street
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Bundoora | D Station | Mandarin, Cantonese | Shop A7, Polaris Shopping Town, 1056 Plenty Road |
| Carnegie | D Station Carnegie | Mandarin, Cantonese | 139 Koornang Road |
| Footscray | Swipe 8 | Vietnamese | 184 Barkly Street |
| Melbourne Airport | Aussie Look Melbourne Airport | Mandarin, Cantonese | OzLook Welcome Centre, Melbourne Airport T2 International Arrival |
| Roxburgh Park | Smart Ihub | Turkish, Arabic, Hindi | Shop G039/250, Somerton Road |
| Springvale | MobilePoint Springvale | Vietnamese | 242 Springvale Road |
| Thomastown | Phonesmart | Punjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab | 193 High Street |
- SuburbBundoora
- Store nameD Station
- LanguagesMandarin, Cantonese
- Store detailsShop A7, Polaris Shopping Town, 1056 Plenty Road
- SuburbCarnegie
- Store nameD Station Carnegie
- LanguagesMandarin, Cantonese
- Store details139 Koornang Road
- SuburbFootscray
- Store nameSwipe 8
- LanguagesVietnamese
- Store details184 Barkly Street
- SuburbMelbourne Airport
- Store nameAussie Look Melbourne Airport
- LanguagesMandarin, Cantonese
- Store detailsOzLook Welcome Centre, Melbourne Airport T2 International Arrival
- SuburbRoxburgh Park
- Store nameSmart Ihub
- LanguagesTurkish, Arabic, Hindi
- Store detailsShop G039/250, Somerton Road
- SuburbSpringvale
- Store nameMobilePoint Springvale
- LanguagesVietnamese
- Store details242 Springvale Road
- SuburbThomastown
- Store namePhonesmart
- LanguagesPunjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab
- Store details193 High Street
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Falcon | Tele Guru | Hindi, Mandarin | Kiosk 3, O'live Road, Miami Plaza Shopping Centre |
- SuburbFalcon
- Store nameTele Guru
- LanguagesHindi, Mandarin
- Store detailsKiosk 3, O'live Road, Miami Plaza Shopping Centre
More ways we can help
Online help & support
Find answers to your frequently asked questions.
Business customers
Get help and support if you're a business customer.
Former employees
Send your query to the People Solutions team.
Media and other
Get in touch for media, investor, and corporate enquiries.