What is AutoPay?
AutoPay is the automatic payment you set up to pay for your Upfront services using your nominated credit card, debit card or bank account.
Take me to
Set and forget with AutoPay
When you sign up or switch to an Upfront plan, we’ll ask you for your AutoPay payment method details during the order and save them as your payment method. Then the monthly cost of your Upfront plan will be paid automatically from that payment method each month on your payment date.
If your payment is due on a date that isn’t in every month (e.g. 31st), it will be paid the following day.
No more bills
You won’t receive a bill for an Upfront plan, instead we'll send you a tax invoice once your AutoPay payment has been processed. You can view and download past invoices under 'Payment' in My Telstra.
Know what you're paying
You can view upcoming charges and payment dates in My Telstra, so you know what you'll pay that month and when.
In My Telstra, you can:
- Check your upcoming charges and payment dates
- Update your payment details
- View and download your invoices.
Rather get in touch? Let's get you connected
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Contact us
We're here to answer your questions.
Helping you when times are tough
Depending on your level of urgency, we have flexible options that can help keep you connected.