Pre-Paid recharge

Use your credit / debit card to recharge using any of the options outlined on this page.

Visa, Mastercard, American Express and Diners Club are all accepted.

If you save your Credit / Debit card using our recharge options and create a Recharge PIN, you can quickly recharge later with your PIN. Or you can automate your recharge.

View the Telstra Cheque / Savings Recharge and Credit Card Recurring Recharge Terms and Conditions (PDF, 38kB)

Use your PayPal account to recharge with your credit card, from your bank account with your own money or use your PayPal balance funds. Use one of the eligible options outlined on this page.

If you don't already have a PayPal account you can sign-up to PayPal by registering here.

My Pre-Paid on your Mobile

• Step 1. Click on the BigPond Portal on your WAP enabled mobile. You may need to reset your WAP settings.
• Step 2. Scroll down and select My Account or access My Account via the My tab on 3G / Next G handsets.
• Step 3. Select the Recharge option.
• Step 4. Select the PayPal™ option.
• Step 5. Select the amount you would like to recharge.
• Step 6. Enter the PayPal recharge PIN you set up when you registered.
• Step 7. Confirm the amount you want to recharge.
• Step 8. You will receive a confirmation message with your new balance and credit expiry date.

OR you can access My Pre-Paid by pressing #100# Send on your Pre-Paid mobile and follow the prompts. On some mobiles you may need to press OK / answer twice.

OR you can Recharge online to make one-off payments using your PayPal account and password. You can also register your account details online to obtain a PIN (named an EZYPIN). The EZYPIN negates the need for you to enter your PayPal account details.

PayPal™ is a trade mark of PayPal, Inc.

Use a voucher to recharge using one of the eligible options outlined on this page.

You can purchase an electronic voucher or card from thousands of Telstra stores or participating partners including:

The Credit Me2U service is a handy option that allows you to recharge a Telstra Pre-Paid service from your Telstra Post-Paid mobile account.

You can perform a small one-off credit transfer to a Telstra Pre-Paid mobile without registration. You can also register to make larger transfers or set up a regular scheduled transfer.

To access Credit Me2U on your Telstra post-paid mobile, dial '#100#' and press send. Then select '2' and 'Send' to select 'Credit Me2U'. Follow the prompts to complete your transaction.

Just so you know, recurring transfers need to be set up 24 hours in advance and require you to create a PIN. There is a 25c charge for each successful credit transfer. Any amount credited will be charged to the customer's post-paid mobile bill, in addition to the monthly access charge.

Each Telstra Post-Paid mobile can transfer:

• a maximum of $100 per month by one-off credit transfer
• a maximum of $300 per month by scheduled transfer
• a maximum of $400 per month combined one-off and scheduled transfers.

Hint: Make sure you check the mobile phone number and amount before sending, as transferred credit cannot be reversed or cancelled once confirmed.

You can recharge your Telstra Pre-Paid service anytime using your cheque or savings account. You'll first need to register for My Account.

• Step 1. Register for My Account
• Step 2. Choose 'Recharges / Update Payment Details' from the left-hand menu
• Step 3. Choose to register your cheque or savings account for recharge. Follow the steps to complete your registration.

View the Telstra Cheque / Savings Recharge and Credit Card Recurring Recharge Terms and Conditions (PDF, 38kB)

BPAY allows you to recharge your Telstra Pre-Paid mobile service via internet or phone banking. You can even set up automatic recharges.

• Step 1. Log on or call up your financial institution's internet banking or phone banking service to make a payment of any amount between $20 and $180 from your cheque or savings account
• Step 2. Select the 'BPAY' option and follow the prompts given by your participating financial institution. Please make a note of your receipt number.
  Telstra Pre-Paid Biller Code is 150979.
  Your Customer Reference Number is your 10 digit mobile number
• Step 3. We'll send you a text message (for Telstra Pre-Paid devices that can receive text messages), when the credit has been added to your Telstra Pre-Paid service. The recharge credit should be applied to your Telstra Pre-Paid service one banking day after your payment is received by Telstra.

Please note that as per any other BPAY transaction there may be a delay if you miss your bank's cut off times for BPAY transactions and on weekends and public holidays. You will need to be registered with your financial institution for telephone or internet banking to use BPAY.

If you have not used BPAY before, you will need to contact your bank, credit union, building society or other participating financial institution for phone and internet banking. For more information, please visit www.bpay.com.au

Please note that this Biller Code is only available for Telstra Pre-Paid customers.

® Registered to BPAY Pty Ltd ABN 69 079 137 518