Things you need to know about Telstra Internet with modem and phone line plans

Important An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra . Plan prices Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full. For plans with a Telstra Smart Modem included for use: if you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. High speeds For Ultrafast plan we’re still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. This plan is avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) . Service Availability Services not available to all areas or premises. Installation Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments. Telstra Smart Modem 4 Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage . Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads, except on Telstra Upfront Business Internet plans. Actual speeds may be lower due to local conditions and content accessed. Medical security alarms, lift phones and fire indicator panels If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available. nbn® New Development Charge If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Promo codes To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price. nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Moving house

Moving home?

Moving can be stressful. We'll help by making your internet service move stress-free. That’s one less thing to worry about on moving day.

How to move your internet

Check your new address

Enter your new address to see what internet connections are available.
Keep your plan or switch it

Stay on your current plan or choose a new one, do it all as part of your move.
Book online

Pick your disconnect and connect dates in minutes. Book by 1pm on weekdays for connection within two business days.
Connected!

We’ll send you an SMS once your new place is online. Track your move and manage appointments in My Telstra.

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How to move to satellite internet

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Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

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Pick a plan and sign up online. Give us your move-in dates, and we'll handle everything else.

Phone

$50 /mth

Plan price may change.
nbn® Key Facts (PDF, 82KB)

Critical Information Summary
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Not available at your address

Switch to the nbn Selected

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Not available at your address
Starter

$65 /mth

Plan price may change.
nbn® Key Facts (PDF, 82KB)

Critical Information Summary
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Not available at your address

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Not available at your address
Basic nbn® Internet Only

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$85 /mth

Plan price may change.
UNLIMITED DATA

nbn®25

Typical speeds 7-11pm

25 Mbps

Download

4 Mbps

Upload

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

Watching shows on 1-2 devices, browsing the internet, and checking emails.
Best uses for Standard speed
Internet only. No additional plan features.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Basic plan Selected

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Unavailable plan

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Unavailable plan
Basic nbn® Internet Only

$85 /mth

Plan price may change.
UNLIMITED DATA

nbn®25

Typical speeds 7-11pm

2-23 Mbps

Download

3 Mbps

Upload

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm – 11pm)

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

50% of customers achieve download speeds greater than 15 Mbps (7pm – 11pm)

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Great for:

Watching shows on 1-2 devices, browsing the internet, and checking emails.
Best uses for Fixed Wireless Standard speed
Internet only. No additional plan features.
Critical Information Summary

nbn® Fixed Wireless Key Facts (PDF, 83KB)
Check address

Choose Basic plan Selected

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Unavailable plan
Basic nbn®

$93 /mth

Plan price may change.
UNLIMITED DATA

nbn®25

Typical speeds 7-11pm

2-23 Mbps

Download

3 Mbps

Upload

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm – 11pm)

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

50% of customers achieve download speeds greater than 15 Mbps (7pm – 11pm)

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Great for:

Watching shows on 1-2 devices, browsing the internet, and checking emails.
Best uses for Fixed Wireless Standard speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls
Critical Information Summary

nbn® Fixed Wireless Key Facts (PDF, 83KB)
Check address

Choose Basic plan Selected

See other nbn plans

See other nbn plans

See other nbn plans

See other nbn plans

See other nbn plans

Message us

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Call 1800 008 994

Unavailable plan
Basic nbn®

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$93 /mth

Plan price may change.
UNLIMITED DATA

nbn®25

Typical speeds 7-11pm

25 Mbps

Download

4 Mbps

Upload

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/N/B/C and HFC connections.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

Watching shows on 1-2 devices, browsing the internet, and checking emails.
Best uses for Standard speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Basic plan Selected

Choose Basic plan Selected

Choose Basic plan Selected

Choose Basic plan Selected

Choose Basic plan Selected

See nbn Fixed Wireless plans

Message us

Message us

See Opticomm plans

Call 1800 008 994

Unavailable plan

Call 13 22 00

Message us Selected

Unavailable plan
Essential nbn® $14/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$95 /mth

For 6 months, then $109/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds 7-11pm

50 Mbps

Download

17 Mbps

Upload

Typical speeds not available to most FTTN connections.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/wiring. For FTTP/B/C, HFC and most FTTN connections.

We're unable to estimate the maximum speeds at your address until you're on your new plan.

Typical speeds not available to most FTTC connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.
Great for:

Making a video call while others game or stream shows in HD on up to 2 devices.
Best uses for Standard Plus speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

See nbn Fixed Wireless plans

Message us

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Call 1800 008 994

Unavailable plan

Call 13 22 00

Unavailable plan
5G Internet

$85 /mth

For new services. Ends 1 December. Plan price may change.
1000GB DATA

5G Internet

Average busy period speed 7-11pm

300 Mbps

Download

30 Mbps

Upload

Typical busy period speed range 7-11pm

Download: 30 - 570Mbps
Upload: 5 - 70Mbps

Our 5G plans now include a Gen 4 modem. We’re calculating typical busy period plan speeds with that modem. We've included typical speed information from the previous 5G modem to show what our past plans have been capable of.
Speeds experienced may be slower and can vary due to a number of factors and will change over time.

Typical busy period speed range 7-11pm

Download: 30 - 570Mbps
Upload: 5 - 70Mbps

Speeds experienced may be slower and can vary due to a number of factors and will change over time.

Mbps

Download

Mbps

Upload

Typical busy period speed range 7-11pm

Download: 30 - 570Mbps
Upload: 5 - 70Mbps

Speeds experienced may be slower and can vary due to a number of factors and will change over time.
Great for:

Streaming HD movies, playing music, working, studying and browsing.
Best uses for 5G Internet speed
What's included:

Telstra Smart Modem for use
Critical Information Summary
Choose 5G plan Selected

Check address

Unavailable plan

Unavailable plan

Unavailable plan

Unavailable plan

Unavailable plan

Unavailable plan

Message us

Message us

Unavailable plan

Unavailable plan

Unavailable plan

Unavailable plan
Essential nbn® $14/mth off for 6 mths

$95 /mth

For 6 months, then $109/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds 7-11pm

68 Mbps

Download

7 Mbps

Upload

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

We're unable to estimate the maximum speeds at your address until you're on your new plan.

Typical speeds not available to most FTTC connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.
Great for:

Making a video call while others game or stream shows in HD on up to 2 devices.
Best uses for Fixed Wireless Plus speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls
Critical Information Summary

nbn® Fixed Wireless Key Facts (PDF, 83KB)
Check address

See other nbn plans

See other nbn plans

See other nbn plans

See other nbn plans

See other nbn plans

Choose Essential plan Selected

Message us

Message us

See Opticomm plans

Call 1800 008 994

Unavailable plan
Essential nbn® Internet Only $6/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$89 /mth

For 6 months, then $95/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds 7-11pm

50 Mbps

Download

17 Mbps

Upload

Typical speeds not available to most FTTN connections.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/wiring. For FTTP/B/C, HFC and most FTTN connections.

We're unable to estimate the maximum speeds at your address until you're on your new plan.

Typical speeds not available to most FTTC connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Actual speeds confirmed post-connection for FTTN/B/C. For FTTP/B/C/N, and HFC connections.
Great for:

Making a video call while others game or stream shows in HD on up to 2 devices.
Best uses for Standard Plus speed
Internet only. No additional plan features.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

See nbn Fixed Wireless plans

Message us

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Premium nbn® $18/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$95 /mth

For 6 months, then $113/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®100

Typical speeds 7-11pm

100 Mbps

Download

17 Mbps

Upload

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.
Great for:

HD streaming and gaming on multiple devices, while others work, study and make video calls.
Best uses for Premium speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Premium plan Selected

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Call 1800 008 994 Selected

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Essential nbn® Internet Only $6/mth off for 6 mths

$89 /mth

For 6 months, then $95/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds 7-11pm

68 Mbps

Download

7 Mbps

Upload

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

We're unable to estimate the maximum speeds at your address until you're on your new plan.

Typical speeds not available to most FTTC connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

This plan’s maximum download speed is supported at your address.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.

Typical busy period speed range 7-11pm

Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Speeds experienced may be slower and can vary due to a number of factors including your nbn hardware and will change over time.
Great for:

Making a video call while others game or stream shows in HD on up to 2 devices.
Best uses for Fixed Wireless Plus speed
Internet only. No additional plan features.
Critical Information Summary

nbn® Fixed Wireless Key Facts (PDF, 83KB)
Check address

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Choose Essential plan Selected

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Premium nbn® Internet Only $10/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$89 /mth

For 6 months, then $99/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®100

Typical speeds 7-11pm

100 Mbps

Download

17 Mbps

Upload

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. For FTTN/B/C connections only.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .

This plan’s maximum download speed is supported at your address.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.

Typical speeds not available to most FTTN customers.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Actual speeds confirmed post-connection for FTTN/B/C. For FTTN/B/C connections only.
Great for:

HD streaming and gaming on multiple devices, while others work, study and make video calls.
Best uses for Premium speed
Internet only. No additional plan features.

Free nbn fibre upgrade
Fibre upgrade required for Premium plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan Selected

See nbn Fixed Wireless plans

Message us Selected

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Call 1800 008 994 Selected

Unavailable plan

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Choose Premium plan Selected

Unavailable plan
Premium nbn® $18/mth off for 6 mths

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade available

Free fibre upgrade required

$95 /mth

For 6 months, then $113/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®500

Typical speeds 7-11pm

500 Mbps

Download

40 Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail to HFC and FTTP connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

4K streaming on multiple devices while others work, study, game and make video calls at the same time.
Best uses for Premium speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls

Free nbn fibre upgrade
Fibre upgrade required for Premium plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan

Choose Premium plan Selected

Unavailable plan

See nbn Fixed Wireless plans

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Call 1800 008 994 Selected

Unavailable plan

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Choose Premium plan Selected

Unavailable plan
Premium nbn® Internet Only $10/mth off for 6 mths

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade available

Free fibre upgrade required

$89 /mth

For 6 months, then $99/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®500

Typical speeds 7-11pm

500 Mbps

Download

40 Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail to HFC and FTTP connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

4K streaming on multiple devices while others work, study, game and make video calls at the same time.
Best uses for Premium speed
Internet only. No additional plan features.

Free nbn fibre upgrade
Fibre upgrade required for Premium plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan

Choose Premium plan Selected

Unavailable plan

See nbn Fixed Wireless plans

Message us Selected

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Call 1800 008 994 Selected

Unavailable plan

Call 13 22 00

Choose Premium plan Selected

Unavailable plan
Ultimate nbn® Internet Only $15/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$104 /mth

For 6 months, then $119/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®750

Typical speeds 7-11pm

750 Mbps

Download

40 Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

4K streaming on multiple devices, seriously responsive gaming, ultrasmooth video calling and downloading and uploading large files.
Best uses for Superfast speed
Internet only. No additional plan features.

Free nbn fibre upgrade
Fibre upgrade required for Ultimate plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Ultimate plan Selected

Choose Ultimate plan Selected

Unavailable plan

Unavailable plan

Unavailable plan

See nbn Fixed Wireless plans

Message us

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Unavailable plan

Unavailable plan

Call 13 22 00 Selected

Unavailable plan

Choose Ultimate plan Selected
Ultimate nbn® $20/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$109 /mth

For 6 months, then $129/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®750

Typical speeds 7-11pm

750 Mbps

Download

40 Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
Great for:

4K streaming on multiple devices, seriously responsive gaming, ultrasmooth video calling and downloading and uploading large files.
Best uses for Superfast speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls

Free nbn fibre upgrade
Fibre upgrade required for Ultimate plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Ultimate plan Selected

Choose Ultimate plan Selected

Unavailable plan

Unavailable plan

Unavailable plan

See nbn Fixed Wireless plans

Message us

Message us

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Unavailable plan

Unavailable plan

Call 13 22 00 Selected

Unavailable plan

Choose Ultimate plan Selected
Ultrafast nbn® Internet Only $15/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$114 /mth

For 6 months, then $129/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®1000

Typical speeds 7-11pm

815 Mbps

Download

80 Mbps

Upload

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
Great for:

Livestreaming games, watching a show in 8K while others stream in 4K, downloading and uploading large files on multiple devices.
Best uses for Ultrafast Speed
Internet only. No additional plan features.

Free nbn fibre upgrade
Fibre upgrade required for Ultrafast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
Check address

Choose Ultrafast plan Selected

Choose Ultrafast plan Selected

Unavailable plan

Unavailable plan

Unavailable plan

See nbn Fixed Wireless plans

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Unavailable plan

Unavailable plan

Call 13 22 00 Selected

Unavailable plan

Choose Ultrafast plan Selected
Ultrafast nbn® $20/mth off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$119 /mth

For 6 months, then $139/mth.
For new services. Ends 1 December.

Plan price may change.
UNLIMITED DATA

nbn®1000

Typical speeds 7-11pm

815 Mbps

Download

80 Mbps

Upload

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling, in-home set up/ wiring. Plan avail to HFC and FTTP connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

We're still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
Great for:

Livestreaming games, watching a show in 8K while others stream in 4K, downloading and uploading large files on multiple devices.
Best uses for Ultrafast Speed
What's included:

SmartFix self-repair

Mobile network backup

Phone line with included calls

Free nbn fibre upgrade
Fibre upgrade required for Ultrafast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical Information Summary

nbn® Key Facts (PDF, 82KB)
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Essential nbn®

$120 per month

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds (9am-5pm weekdays)

50 Mbps

Download

17 Mbps

Upload

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

We recommend a lower plan as this plan’s maximum download speed is 50 and your nbn connection supports a maximum download speed below 25Mbps.

If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

This plan’s maximum download speed is 50. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 50. Your nbn connection supports this download speed.

This plan’s maximum download speed is 50. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

This plan’s maximum download speed is 50. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.
Great for:

SD video conferencing while your team share files, collaborate online and stream.
Best uses for Essential
Plan inclusions

Phone line with unlimited calls

Advanced cyber security

24/7 nbn® tech support
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

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Essential nbn® Internet Only $10 off for 6 mths

$95 /mth

For 6 months, then $105/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®50

Typical speeds (9am-5pm weekdays)

50 Mbps

Download

17 Mbps

Upload

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring.

Speeds experienced may be lower due to factors incl. in-premise set up/wiring.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

We recommend a lower plan as this plan’s maximum download speed is 50 and your nbn connection supports a maximum download speed below 25Mbps.

If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

This plan’s maximum download speed is 50. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 50. Your nbn connection supports this download speed.

This plan’s maximum download speed is 50. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

This plan’s maximum download speed is 50. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.
Great for:

SD video conferencing while your team share files, collaborate online and stream.
Best uses for Essential
Internet only. No additional plan features.

24/7 nbn® tech support
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

Choose Essential plan Selected

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Premium nbn® Internet Only $15 off for 6 mths

$95 /mth

For 6 months, then $110/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®100

Typical speeds (9am-5pm weekdays)

100 Mbps

Download

32 Mbps

Upload

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up and wiring and will be confirmed post connection.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.

As your connection type is Fixed Wireless, unfortunately Premium speed is not available.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

You are not eligible for this plan due to the speed of your nbn connection.

You are not eligible for this plan due to the speed of your nbn connection.

You are not eligible for this plan due to the speed of your nbn connection.

This plan’s maximum download speed is 100. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 100. Your nbn connection supports this download speed.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.
Great for:

HD video conferencing while your team share large files, collaborate online and stream.
Best uses for Premium
Internet only. No additional plan features.

Priority restoration

24/7 nbn® tech support
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Unavailable

Unavailable

Choose Premium plan Selected

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Choose Premium plan Selected

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Not available at your address

Not available at your address
Premium nbn® $25 off for 6 mths

$100 /mth

For 6 months, then $125/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®100

Typical speeds (9am-5pm weekdays)

100 Mbps

Download

32 Mbps

Upload

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up and wiring and will be confirmed post connection.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.

As your connection type is Fixed Wireless, unfortunately Premium speed is not available.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

You are not eligible for this plan due to the speed of your nbn connection.

You are not eligible for this plan due to the speed of your nbn connection.

You are not eligible for this plan due to the speed of your nbn connection.

This plan’s maximum download speed is 100. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 100. Your nbn connection supports this download speed.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.

Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring.
Great for:

HD video conferencing while your team share large files, collaborate online and stream.
Best uses for Premium
Plan inclusions

Phone line with unlimited calls

Advanced cyber security

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Business Premium plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Unavailable

Unavailable

Choose Premium plan Selected

Choose Premium plan Selected

Choose Premium plan Selected

See nbn fixed wireless plans

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Not available at your address

Not available at your address

Choose Premium plan Selected
Pro Fast nbn® Internet Only $15 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$95 /mth

For 6 months, then $110/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®250

Typical speeds (9am-5pm weekdays)

250 Mbps

Download

80 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.
Great for:

Smooth video conferencing while your team shares large files fast and work across cloud apps.
Best uses for Pro Fast
Internet only. No additional plan features.

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Pro Fast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Choose Pro Fast plan Selected

Choose Pro Fast plan Selected

Not available at your address

Not available at your address

Not available at your address

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Not available at your address
Pro Fast nbn® $25 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$100 /mth

For 6 months, then $125/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®250

Typical speeds (9am-5pm weekdays)

250 Mbps

Download

80 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP and HFC connections only.
Great for:

Smooth video conferencing while your team shares large files fast and work across cloud apps.
Best uses for Pro Fast
Plan inclusions

Phone line with unlimited calls

Advanced cyber security

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Business Pro Fast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Choose Pro Fast plan Selected

Choose Pro Fast plan Selected

Not available at your address

Not available at your address

Not available at your address

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Not available at your address
Pro Superfast nbn® Internet Only $29 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$100 /mth

For 6 months, then $129/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®500

Typical speeds (9am-5pm weekdays)

500 Mbps

Download

160 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.
Great for:

Smoother quality video conferencing while your team shares large files very fast and work frequently across cloud apps.
Best uses for Pro Superfast
Internet only. No additional plan features.

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Pro Superfast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Not available at your address

Choose Pro Superfast plan Selected

Not available at your address

Not available at your address

Not available at your address

See nbn fixed wireless plans

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Choose Pro Superfast plan Selected

Not available at your address
Pro Ultrafast nbn® Internet Only $35 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$124 /mth

For 6 months, then $159/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®1000

Typical speeds (9am-5pm weekdays)

815 Mbps

Download

320 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.
Great for:

Seamless high-quality video conferencing while your team shares large files extremely fast and work heavily across cloud apps. 
Best uses for Pro Ultrafast
Internet only. No additional plan features.

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Pro Ultrafast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Not available at your address

Choose Pro Ultrafast plan Selected

Not available at your address

Not available at your address

Not available at your address

See nbn fixed wireless plans

See Opticomm plans

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Not available at your address

Choose Pro Ultrafast plan Selected

Not available at your address
Pro Superfast nbn® $40 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$105 /mth

For 6 months, then $145/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®500

Typical speeds (9am-5pm weekdays)

500 Mbps

Download

160 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.
Great for:

Smoother quality video conferencing while your team shares large files very fast and work frequently across cloud apps.
Best uses for Pro Superfast
Plan inclusions

Phone line with unlimited calls

Advanced cyber security

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Business Pro Superfast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Not available at your address

Choose Pro Superfast plan Selected

Not available at your address

Not available at your address

Not available at your address

See nbn fixed wireless plans

See Opticomm plans

Message us

Message us

Not available at your address

Choose Pro Superfast plan Selected

Not available at your address
Pro Ultrafast nbn® $45 off for 6 mths

Free fibre upgrade available

Free fibre upgrade required

Free fibre upgrade available

Free fibre upgrade required

$130 /mth

For 6 months, then $175/mth.

For new services. Ends 7 April. Offer not available in conjunction with other offers. T&Cs apply.

Plan price may change.
UNLIMITED DATA

nbn®1000

Typical speeds (9am-5pm weekdays)

815 Mbps

Download

320 Mbps

Upload

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.

Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.

Maximum speeds at your address on this plan:

Mbps

Download

Mbps

Upload

This plan’s maximum download speed is not supported at your address. Find out why

This plan’s maximum download speed is supported at your address.

We're still calculating typical upload speeds 9am-5pm weekdays on this plan - the information here is an estimate only.

Speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. Plan available on FTTP connections only.
Great for:

Seamless high-quality video conferencing while your team shares large files extremely fast and work heavily across cloud apps. 
Best uses for Pro Ultrafast
Plan inclusions

Phone line with unlimited calls

Advanced cyber security

Priority restoration

24/7 nbn® tech support

Free nbn fibre upgrade
Fibre upgrade required for Business Pro Ultrafast plan. Free upgrade for standard installation only.

Free nbn fibre upgrade available
Free upgrade for standard installation only.
Critical information summary

Key Fact Sheet: nbn Services for business (PDF, 98KB)
Check address

Not available at your address

Choose Pro Ultrafast plan Selected

Not available at your address

Not available at your address

Not available at your address

See nbn fixed wireless plans

See Opticomm plans

Message us

Message us

Not available at your address

Choose Pro Ultrafast plan Selected

Not available at your address

Things to know when moving home

Pack your modem for the move.

Take your modem and any in-home set up and wiring with you to your new place.

Don’t take the nbn or Opticomm connection box.

Leave behind any nbn™ or Opticomm connection box. Your new home will have one already, if not we’ll arrange for someone to come and install one for you.

Understanding any additional charges

Information on other costs you may incur as part of your move.

nbn New Development Charge

If you're in a new development and not already connected to the nbn or Opticomm access network, you may be charged a new development fee to connect your premises to the network. If applicable, we will invoice that charge to you.

Extra charges may apply for non-standard or professional install of Telstra, nbn co or Opticomm equipment and for premises in new developments.

Got Foxtel with us and want to keep watching?

We can arrange to move your Foxtel connection to your new address.

Please bring your Foxtel equipment with you. You'll need to pay a $235 charge for a Foxtel technician to visit.

Frequently asked questions

For self-installation, notify us two business days in advance. For professional installation, notify us 7 business days in advance.

We'll let you know if a technician is required based on factors such as the status of the phone line, if your plan includes one, at your new address. Other factors may include recent renovations, or if you're a Priority Assistance customer. Charges may apply for a technician appointment. A $99 fee applies if you miss or cancel your technician appointment without 24 hours notice.

The call-out fee is $95 during business hours and $296 outside. Additional connections cost $120 per outlet for standard installation and $192 per outlet for non-standard installation.

A $300 fee usually applies for first-time nbn connections in new homes.

If you require a professional installation, it will cost $230.

Moving Foxtel costs $235. A technician may be required, especially if there was no previous Foxtel connection at the new address.

Yes, you can transfer your home internet service to your new address and change your Telstra nbn plan, within the same plan type, in the one move. You’ll be able to select another plan once you start your online move.

Yes you can, if you have an Internet Only plan and a modem that’s compatible with the technology at your new address.  To find out what technology type is available before you move, check your new address.  You can also check your modem’s compatibility, using How do I check if my BYO modem is compatible?

If your modem won’t work with the technology at the place you’re moving to, consider upgrading to a new model like the Telstra Smart Modem 4. You can buy it outright for $240, or get it included for use when you purchase a Telstra Internet with modem and voice plan.

Things you need to know

Important

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.

The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar.

Find out more about speeds on the nbn network with Telstra.

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full. For plans with a Telstra Smart Modem included for use: if you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.

High speeds

For Ultrafast plan we’re still calculating typical busy period upload speeds 7pm-11pm - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. This plan is avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB).

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.

Medical security alarms, lift phones and fire indicator panels.

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

nbn® New Development Charge

If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.  Promo codes
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.  nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Important

Find out more about speeds on the nbn network with Telstra.

Plan prices

High speeds

For Ultrafast plan we’re still calculating typical busy period upload speeds 7pm-11pm on this plan - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. This plan is avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB).

Service Availability

Services not available to all areas or premises.

Installation

Telstra Smart Modem 4

Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads, except on Telstra Upfront Business Internet plans. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

nbn® New Development Charge

Promo codes

To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.  nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Help & Support

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Download My Telstra

Send us a message

We can help complete your order.

Message us

Find a store

Find your nearest Telstra Store or Wi-Fi hotspot.

Find a store

Moving support

You’ll find more information about moving your home internet service in our support section.

Go to support

Moving house

Moving home?

How to move your internet

Check your new address

Keep your plan or switch it

Book online

Connected!

Check your new address

We’ve found an existing order at the address

Please enter your full address

Great! You have more than one way to connect.

nbn internet Available

5G internet Available

Unleash your internet potential

Great!

You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.

Great!

You can connect to the nbn™ network via Fibre to the Premises technology.

Great!

You can connect to the nbn™ network via Fibre to the Building technology.

Unleash your internet potential

Great!

You can connect to the nbn™ network via Fibre to the Node technology.

Unleash your internet potential

Great!

You can connect to the nbn™ network via Fibre to the Curb technology.

Unleash your internet potential

Great!

You can connect to the nbn™ network via Fixed Wireless technology.

Great! Opticomm is available at your new address

To find out how we can help you, please message us.

5G Home Internet is available at your new address

When moving to a 5G Home Internet connection, you must cancel your existing internet connection. Your existing plan will not cancel automatically.

Great!

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Great!

You can connect to the Opticomm access network.

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map. To connect to CABLE, contact our messaging team.

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.To connect to ADSL, contact our messaging team.

Telstra Satellite Home Internet is available at your new address.

When moving to a satellite home internet connection, you must cancel your existing voice and/or internet connections. Your existing plan will not cancel automatically.

Woo-hoo! Your address is nbn-ready.

Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

Our nbn, ADSL and cable plans are currently unavailable in your area.

Oops, we can’t check your address right now.

Oops! You've entered your current address

To book your move, we need your new address

You’re changing

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T+ points discount applied

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Choose the right internet plan for your new place

Phone

Starter

Basic nbn® Internet Only

Maximum speeds at your address on this plan:

Great for:

Basic nbn® Internet Only

Maximum speeds at your address on this plan:

Great for:

Basic nbn®

Maximum speeds at your address on this plan:

Great for:

What's included:

Basic nbn®

Maximum speeds at your address on this plan:

Great for:

What's included:

Essential nbn® $14/mth off for 6 mths

Maximum speeds at your address on this plan:

Great for:

What's included:

5G Internet

Typical busy period speed range 7-11pm

Typical busy period speed range 7-11pm

You can connect to the nbn^™ network via Hybrid Fibre Coaxial technology.

You can connect to the nbn^™ network via Fibre to the Premises technology.

You can connect to the nbn^™ network via Fibre to the Building technology.

You can connect to the nbn^™ network via Fibre to the Node technology.

You can connect to the nbn^™ network via Fibre to the Curb technology.

You can connect to the nbn^™ network via Fixed Wireless technology.

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to CABLE, contact our messaging team.

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to ADSL, contact our messaging team.