Internet Direct

Premium Packages

Telstra Internet Direct Premium Packages offer Internet solutions for customers requiring high speed, dedicated Internet connectivity in a bundled offering. The package comprises both the Telstra Internet Direct Service and the underlying carriage service. You will need to provide your own customer premise equipment or you can purchase routers through the Megalink and Business DSL offering.

A simple, integrated Internet offer, the packages are designed to minimise administration and provide a ‘plug and play’ solution into existing infrastructure, while offering the benefits of Telstra’s Internet and Data products.

The benefits of providing a bundled solution are

  • Simplified solution - more cost effective than purchasing individual components
  • Streamlined pricing structure - lower upfront costs and one price including both access and Internet on one bill. Multiple pricing options allow accurate budgeting and a choice of options to suit your usage requirements.
  • Seamless offer - one application form, one point of contact for customer service and one bill.
  • Reliability - end-to-end service levels.
  • High level of resilience - built in redundant paths in Telstra's IP network, and 24/7 network monitoring.
  • Flexibility & scalability - move package types as your Internet needs change.

By accessing Internet Direct, customers receive the following benefits

  • Tier One ISP - you connect to Australia's largest Tier 1 Internet backbone provider.
  • Geographic reach - Over 85 PoPs (Points of Presence) across Australia provide a solution in capital cities and most regional areas.
  • Dedicated Internet access - fast, reliable Internet access
  • Extensive choice of data access methods – for Premium Packages this includes Megalink, Business DSL, ATM and Telstra Ethernet to suit your access requirements.
  • Range of speeds^ - from up to 512kbps with Business DSL through to up to 1Gbps with Telstra Ethernet.
  • Specialist customer support - 24/7 technical help desk and network management.
  • Static IP addresses - up to 512 IP addresses.
  • Optional features - including BGP-4 routing, Primary/Secondary DNS, Secondary MX, proxy cache to assist managing your network.
  • Online management & reporting tools (CustData)- for analysing and managing Internet business requirements including real time traffic statistics and weekly reporting, plus secure online statement of charges and account management.

For more information on Internet Direct, please visit www.telstra.com.au/internetdirect.

The following packages are available:

Megalink Premium Package

Megalink provides a point-to-point, high speed digital transmission service operating at 2Mbps. This provides direct access into the Internet Direct Point of Presence exchanges, so that dedicated access can be achieved. For more information on Megalink access, visit Megalink Premium Packages.

Once Off Connection Charge - Megalink Premium Package

Term Connection Charge (inclusive of GST)
12 months $3,300.00
24 or 36 months nil

Note: Once-only Connection Charges are waived if you commit to a term of 24 months or more.

Note: Minimum initial connection period for all Telstra Internet Direct Premium Packages is 12 months (Initial Period).

Monthly Charges - Megalink Premium Package

The Monthly Charge for the Megalink Premium Package is made up of two components:

  1. a fixed Monthly Standard Charge which incorporates a fixed download Gigabyte Allowance per Month; plus
  2. excess Usage Charges, if the download Gigabyte Allowance is exceeded

Please contact your Telstra Account Representative, or if you do not have an Account Representative, Internet Direct and Business Broadband Sales on 1800 655 744, 13 22 53 or sales@telstra.net.

Note: Coverage is defined as the radial distance between your terminating Megalink exchange and the Telstra Internet Direct Point of Presence.

Note: Pricing for coverage above 29km is available on request. Please contact your Telstra Account Representative, or if you do not have an Account Representative, Internet Direct and Business Broadband Sales on 1800 655 744, 13 22 53 or sales@telstra.net.

ATM Premium Packages

ATM allows simultaneous transfer of voice, data and video across a single network. For more information on ATM access, visit ATM Premium Packages.

Two types of ATM Premium Packages are available:

  1. ATM Access Premium Package - ATM access with one PVC into Internet Direct. The package offers reliable and scalable Internet connectivity, however is not suitable if you require a network solution, as only one PVC is provisioned.
  2. ATM PVC Only Premium Package - one ATM PVC into Internet Direct. As ATM access infrastructure is not provided as part of the package, existing ATM infrastructure must be in place, making the package ideal if you require multiple PVCs or redundant solutions.

Both packages are available with speeds of up to 2Mbps, 4Mbps, 6Mbps, 8Mbps and 10Mbps.

Connection Charge - ATM Premium Packages

Connecting Carriage Service Term Connection Charge
(inclusive of GST)
ATM Access 12 months $3,300.00
ATM Access 24 or 36 months Nil
ATM PVC Only 12 months $3,300.00
ATM PVC Only 24 or 36 months Nil

Note: Once-only Connection Charges are waived if you commit to a term of 24 months or more.

Note: Minimum initial connection period for all Telstra Internet Direct Premium Packages is 12 months (Initial Period).

Monthly Charges - ATM Premium Packages

The Monthly Charges and Gigabyte Allowances for ATM Premium Packages are available on request. Please contact your Telstra Account Representative, or if you do not have an Account Representative, Internet Direct Sales on 1800 655 744 or sales@telstra.net.

Ethernet Premium Packages

Ethernet MAN provides easy, cost effective connection between your equipment and the Internet. The Bandwidth on Demand feature enables dynamic control of bandwidth, with speeds ranging from 2Mbps up to 1Gbps. The Ethernet Premium Packages offer three redundancy options to cater for different requirements. For more information visit Ethernet Premium Packages.

From November 2007, the Ethernet Single Uplink Premium Package became available.  This service offers Full Duplex bandwidth but does not include Bandwidth on Demand capability.

Connection Charges - Ethernet Premium Packages

Connecting Carriage Service Coverage Term Connection Charge
(inclusive of GST)
Ethernet 100M - & single uplink standard service CBD Business Metro 12 months $16,530
Ethernet 100M - & single uplink standard service CBD Business Metro 24 months $11,570
Ethernet 100M - & single uplink standard service CBD Business Metro 36 months $8,600
Ethernet 100M - partially redundant service CBD Business Metro 12 months $18,600
Ethernet 100M - partially redundant service CBD Business Metro 24 months $13,020
Ethernet 100M - partially redundant service CBD Business Metro 36 months $9,680
Ethernet 100M - fully redundant service CBD Business Metro 12 months $55,300
Ethernet 100M - fully redundant service CBD Business Metro 24 months $41,480
Ethernet 100M - fully redundant service CBD Business Metro 36 months $35,940

Note: Once-only Connection Charges are reduced the longer the term you commit to.

Note: Minimum initial connection period for all Telstra Internet Direct Premium Packages is 12 months (Initial Period).

Monthly Charges - Ethernet Premium Packages

The Monthly Charges and Gigabyte Allowances for Ethernet Premium Packages are available on request. Please contact your Telstra Account Representative, or if you do not have an Account Representative, Internet Direct and Business Broadband Sales on 1800 655 744, 13 22 53 or sales@telstra.net

Business DSL Premium Packages

Business DSL is a business grade data service designed to meet the needs of customers requiring simple, high speed data services in a symmetric fashion. Business DSL is a simple and cost effective solution, as the service is supplied with an Ethernet interface that quickly and easily allows Internet connectivity to be integrated into customers' environments. Business DSL provides bandwidth from 512Kbps to 4Mbps.

Connection Charges - Business DSL Premium Packages

Connecting Carriage Service Coverage Term Connection Charge
(inclusive of GST)
Business DSL Metro or Regional 12 months $1,100
Business DSL Metro or Regional 24 or 36 months $0

Note: Minimum initial connection period for all Telstra Internet Direct Premium Packages is 12 months (Initial Period).

Monthly Charges - Business DSL Premium Packages

The Monthly Charges and Gigabyte Allowances for Business DSL Premium Packages are available on request. Please contact your Telstra Account Representative, or if you do not have an Account Representative, IInternet Direct and Business Broadband Sales on 1800 655 744 or sales@telstra.net.

Internet Direct Premium Packages Administration Charges

Administration Charges apply for certain requests. Click here for details of these Charges.