HomeLine® Plus
- Plans also available:
- HomeLine® Advanced $44.95 per month
- HomeLine® Together $74.90 per month
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- No fixed term plans
- Online statements
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HomeLine®$2295per month
Budget 1 -
HomeLine®$3195per month
Complete -
HomeLine®$3395per month
Plus -
HomeLine®$4990per month
Reach -
HomeLine®$8990per month
Ultimate
Provides the confidence and convenience of our most popular plan.
| Local calls (untimed) |
20c per call |
| Call connection fee (for timed STD, standard mobile and international calls)2 |
45c |
| STD® calls (per minute block) |
20c per min Capped at $2.00 for the first 3 hours (7pm–7am), and $2.00 for the first 20 mins (7am–7pm) |
| Calls to standard Telstra mobiles (per minute block)2 |
36c per min |
| Calls to standard non-Telstra mobiles (per minute block)2 |
36c per min Cap not available Save with our HomeLine Mobile Value Pack. |
| More details | Critical Information Summary |
| International calls | View international call rates |
Services included:
| Telstra Home Messages 101® | A free, easy to use answering service. |
| Call Waiting | Don't miss a call even when you're on the phone. |
| Call Forward | Divert calls from your home phone to the number of your choice (call charges may apply). |
Connection and moving fees
| Existing phone line3 | No technician visit required | Standard Connection – First line $59 / Additional $59 Temporary Connection – First line $159 / Additional $159 |
|---|---|---|
| Technician visit required, no cabling work | Standard Connection – First line $125 / Additional $75.50 Temporary Connection – First line $225 / Additional $175.50 | |
| Technician visit required, cabling work needed | Standard Connection – First line $299 / Additional $179 Temporary Connection – First line $399 / Additional $279 | |
| New line needed3 | Technician visit required | Standard Connection – $299 / Temporary Connection $399 |
| Technician visit required – Telstra Velocity4 | Standard Connection – First line $299 / Additional $179 Temporary Connection – First line $399 / Additional $279 |
Transfer or connect your Telstra home phone and transfer your mobile services, BigPond® services and billing details to a new address.
Things you need to know
A payment processing fee is charged for Telstra bills paid by credit card. For Visa, MasterCard and American Express the rate is 1% of the payment amount, plus applicable GST. For Diners Club the rate is 2% of the payment amount, plus applicable GST. Some exemptions from this fee apply, including for eligible pensioner concession card holders. Visit our Bill Payment Fees FAQ for more information on this fee and the exemptions that may be available to you.
- HomeLine® Budget customers agree not to acquire services from other carriage service providers by dialing their access override code and must not acquire a broadband service from another service provider which is provided using line sharing technology.
- Calls to Telstra Mobiles and calls to non-Telstra mobiles exclude calls to satellite numbers.
- Temporary connection charge applies if your home phone service is connected for three months or less. If you cancel your service within three months, you will need to pay the $100 difference between the Standard and Temporary Connection charges to correctly reflect your connection type. Additional charges may apply for items such as cabling past the first socket, trenching or more difficult installations. Additional line fee only applies if installed at the same time at the same premises and for the same customer as the first line.
- Where an additional telephone service is required but all ports for telephone services are occupied, an additional ONT will need to be installed. This will be treated as a new service.
- Telstra Home Messages 101 is not currently available on Telstra’s Digital Voice services on the NBN, customers can request a MessageBank service at no charge.
