| Telstra IoT Shared Data Plans | 1MB | 5MB | 10MB | 50MB | 300MB | 500MB | |||
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Monthly Charge
Casual month to month |
$3.60 | $5.45 | $6.66 | $8.71 | $12.10 | $13.92 | |||
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Minimum Monthly Charge
Casual month to month |
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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1MB | 5MB | 10MB | 50MB | 300MB | 500MB | 500MB | 1GB | |
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Your plan does not include IoT/M2M equipment, hardware, calls, SMS, MMS, circuit switched data services or International roaming. |
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Expiry
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Excess Data Charge
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$3.00/MB | $1.00/MB | $0.60/MB | $0.15/MB | $0.04/MB | $0.03/MB | $0.03c/MB | $0.03c/MB | |
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Eligible Roaming Destinations
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Minimum Cost
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Casual month to month | $5.60 | $7.45 | $8.66 | $10.71 | $14.10 | $15.92 | ||
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Monthly Charge
Casual month to month |
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| 1MB | 5MB | 10MB | 50MB | 300MB | 500MB |
|---|---|---|---|---|---|
| $3.60 | $5.45 | $6.66 | $8.71 | $12.10 | $13.92 |
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Monthly Data Allowance
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| 1MB | 5MB | 10MB | 50MB | 300MB | 500MB | ||
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| 1MB | 5MB | 10MB | 50MB | 300MB | 500MB | 500MB | 1GB |
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Excess Data Charge
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| 1MB | 5MB | 10MB | 50MB | 300MB | 500MB | ||
|---|---|---|---|---|---|---|---|
| $3.00/MB | $1.00/MB | $0.60/MB | $0.15/MB | $0.04/MB | $0.03/MB | $0.03c/MB | $0.03c/MB |
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Minimum Cost
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| 1MB | 5MB | 10MB | 50MB | 300MB | 500MB | ||
|---|---|---|---|---|---|---|---|
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Casual Month-by-Month
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| $5.60 | $7.45 | $8.66 | $10.71 | $14.10 | $15.92 | ||
| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB | ||||
|---|---|---|---|---|---|---|---|---|---|
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Monthly Charge
Casual month to month |
$15.95 | $30.80 | $52.80 | $66.00 | $79.26 | $98.98 | |||
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Minimum Monthly Charge
Casual month to month |
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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1GB | 3GB | 10GB | 20GB | 50GB | 100GB | 500MB | 1GB | |
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Network Access
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Plan Speeds
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Minimum Term
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|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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|
Calls + SMS + MMS
To international numbers |
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|
Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Your plan does not include IoT/M2M equipment, hardware, calls, SMS, MMS, circuit switched data services or International roaming. |
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Expiry
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Excess Data Charge
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$0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03c/MB | $0.03c/MB | |
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Eligible Roaming Destinations
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Minimum Cost
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Casual month to month | $17.95 | $32.80 | $54.80 | $68.00 | $81.26 | $100.98 | ||
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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IoT Shared Data SIM Plans allow you to share your plan data between IoT Shared Data SIM Plans of the same data allowance which are on the same account. You cannot combine plans which have different data allowance or plans which are on different accounts. For more information visit telstra.com/customer-terms To understand how much data you might need 1024 KB = 1 megabyte (MB) and 1024 MB = 1 gigabyte (GB). Unused Monthly Data Allowance expires each month. Minimum cost includes a once off IoT SIM charge of $2 per plan. Charges may vary for other SIM types and are in the M2M Data Services section of Our Customer Terms. |
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Monthly Charge
Casual month to month |
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| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB |
|---|---|---|---|---|---|
| $15.95 | $30.80 | $52.80 | $66.00 | $79.26 | $98.98 |
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Monthly Data Allowance
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| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB | ||
|---|---|---|---|---|---|---|---|
| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB | 500MB | 1GB |
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What's Not Included
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Your plan does not include IoT/M2M equipment, hardware, calls, SMS, MMS, circuit switched data services or International roaming. |
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Excess Data Charge
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| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB | ||
|---|---|---|---|---|---|---|---|
| $0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03/MB | $0.03c/MB | $0.03c/MB |
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Minimum Cost
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| 1GB | 3GB | 10GB | 20GB | 50GB | 100GB | ||
|---|---|---|---|---|---|---|---|
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Casual Month-by-Month
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| $17.95 | $32.80 | $54.80 | $68.00 | $81.26 | $100.98 | ||
| 200GB | 500GB | 1TB | |||||||
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Monthly Charge
Casual month to month |
$192.51 | $450.97 | $605.00 | ||||||
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Minimum Monthly Charge
Casual month to month |
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Annual Price Review
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Business Demand Data
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|
Monthly Data Allowance
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200GB | 500GB | 1TB | ||||||
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Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
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|
What's Included
|
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|
What's Not Included
|
Your plan does not include IoT/M2M equipment, hardware, calls, SMS, MMS, circuit switched data services or International roaming |
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|
Expiry
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|
Excess Data Charge
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$0.03/MB | $0.03/MB | $0.03/MB | ||||||
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Eligible Roaming Destinations
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Minimum Cost
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Casual month to month | $194.51 | $452.97 | $607.00 | |||||
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Maximum Early Termination Charges (ETC)
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Devices
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|
Allowances
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IoT Shared Data SIM Plans allow you to share your plan data between IoT Shared Data SIM Plans of the same data allowance which are on the same account. You cannot combine plans which have different data allowance or plans which are on different accounts. For more information visit telstra.com/customer-terms To understand how much data you might need 1024 KB = 1 megabyte (MB) and 1024 MB = 1 gigabyte (GB). Unused Monthly Data Allowance expires each month. Minimum cost includes a once off IoT SIM charge of $2 per plan. Charges may vary for other SIM types and are in the M2M Data Services section of Our Customer Terms. |
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Monthly Charge
Casual month to month |
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| 200GB | 500GB | 1TB |
|---|---|---|
| $192.51 | $450.97 | $605.00 |
|
Monthly Data Allowance
|
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| 200GB | 500GB | 1TB | |||||
|---|---|---|---|---|---|---|---|
| 200GB | 500GB | 1TB | |||||
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What's Not Included
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||
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Your plan does not include IoT/M2M equipment, hardware, calls, SMS, MMS, circuit switched data services or International roaming |
|
Excess Data Charge
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|||||||
| 200GB | 500GB | 1TB | |||||
|---|---|---|---|---|---|---|---|
| $0.03/MB | $0.03/MB | $0.03/MB | |||||
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Minimum Cost
|
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| 200GB | 500GB | 1TB | |||||
|---|---|---|---|---|---|---|---|
|
Casual Month-by-Month
|
|||||||
| $194.51 | $452.97 | $607.00 | |||||
IoT Shared Data SIM Plans allow you to share your plan data between IoT Shared Data SIM Plans of the same data allowance which are on the same account. You cannot combine plans which have different data allowance or plans which are on different accounts. For more information visit telstra.com/customer-terms To understand how much data you might need 1024 KB = 1 megabyte (MB) and 1024 MB = 1 gigabyte (GB). Unused Monthly Data Allowance expires each month. Minimum cost includes a once off IoT SIM charge of $2 per plan. Charges may vary for other SIM types and are in the M2M Data Services section of Our Customer Terms. |
Information about the service
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Your Telstra IoT Shared Data plan lets you connect equipment over the Telstra mobile network, feeding up-to-the minute data to your central business applications and sending instructions back to your equipment. You also need an IoT approved device, which isn’t included in your plan. You may bring your own device or acquire one from us.
- Telstra has announced that it will be switching off its 3G (850 MHz) service on 30 June 2024.
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If you use devices which are 3G only, they will no longer work from this date. For further information please visit: tel.st/3g
- Your device payment contract
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You may purchase an eligible device with this plan, payable over 24 monthly payments. You may receive a monthly discount. You will lose your discount if you cancel early.
Information about pricing
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Refer to the Plan Cost table.
- Bill Payment charges
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- Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
- Electronic payments – Free
- Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
- Paperless bills are free. A paper bill can be issued for $2.20 per copy sent (some exemptions apply)
- Paper bills are issued unless you set up paperless billing. Set up Email Bill at telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods
- Calls, SMS & MMS in Australia
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You will be automatically connected to the Telstra M2M Default Voice Plan. If you make a voice call to a standard Australian fixed or mobile number using the SIM card we provide with your Telstra Wireless M2M service, you’ll be charged 42.5¢ per 30 seconds (or part) plus a call connection fee of 25¢. A Standard SMS in Australia is 25¢ per SMS. Cost for a 2 minute standard fixed or mobile call within Australia - $1.95.
Other call, SMS and MMS charges can be found at telstra.com/customer-terms
Other Information
- Understanding my bill
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You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan.
When you start or change your plan part way through a billing period, your first bill will have part month charges.
- Using your service overseas
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Unless you are re-contracting your existing service or have chosen to opt out, your plan is automatically activated with International Roaming. You can de-activate this by calling us on +61 439 12 5109 .
Your monthly plan allowance does not include usage while you're overseas so you will be charged separately for this usage. The following charges apply:
- Calls/SMS/MMS – visit www.telstra.com/overseas
- Mobile Data - $3.00 per MB (charged per KB or part thereof)
For information about using your service overseas visit telstra.com.au/overseas
For information on monitoring your estimated usage while overseas, visit telstra.com/manageirusage
- How can I monitor and check my usage?
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We will send you SMS alerts in real-time when you reach 50%, 85% and 100% of your Monthly Data allowance. We’ll also send you an alert if Extra Data is added to your service.
There are a number of ways that you can check your usage:
- use the Telstra 24x7® App on your iPhone and Android phone (available on the App Store and Google Play)
- login to My Account at www.telstra.com/myaccount
- check the mobile data usage meter at www.telstra.com.au/myusage if you are travelling overseas, you can check your data usage at www.telstra.com/mpm (from your device’s browser)
- Need help? We're here for you.
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Visit Telstra.com/contactus for our support options. Call 13 20 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints or Disputes
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If you have a problem or complaint about your service you can:
- Call 132200 and say "complaint"
- Call your Account Representative if you have one
- Visit https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint
We like to make every attempt to resolve any issues but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.
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This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.
- Notification of Telstra's Corporate Restructure
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As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited. This won’t impact your account or services or how you contact us, and there’s nothing you need to do. This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.