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Pre-Paid Mobile Phones

EnquiryPhone number
Activate new Pre-Paid phone
Balance / Recharge
Change Pre-Paid offer
PUK code retrieval
Pre-Paid faults
All other enquiries

From a Telstra Pre-Paid mobile: 125 8888

From any phone: 125 8880. If you are calling from a non-Telstra phone and cannot connect on this number, call 13 2200 and when prompted say “Prepaid”

Credit Card RechargeFrom a Telstra Pre-Paid mobile: 125 8885
Telstra Shop locations13 1800