Pre-Paid Mobile Phones

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Enquiry	Phone number
Activate new Pre-Paid phone Balance / Recharge Change Pre-Paid offer PUK code retrieval Pre-Paid faults All other enquiries	From a Telstra Pre-Paid mobile: 125 8888 From any phone: 125 8880. If you are calling from a non-Telstra phone and cannot connect on this number, call 13 2200 and when prompted say “Prepaid”
Credit Card Recharge	From a Telstra Pre-Paid mobile: 125 8885
Telstra Shop locations	13 1800