The Telstra Device Locator feature in My Telstra app will no longer be available from 27 September 2024. Starting 19 August 2024, you won't be able to opt into this feature. The Device Locator feature uses GPS and the Telstra Mobile Network to locate lost iPhones, iPads, and Android devices. We're ending this feature to simplify our services. It will help us focus on more important things for our customers.
If you've been using Telstra Device Locator, you don't need to do anything. The feature will automatically end on 27 September 2024, and you’ll no longer be able to track your device location using this feature.