Our Customer Terms

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Other Voice Services

Other Voice Services

This page contains a list of sections in Our Customer Terms that apply to Other Voice Services.
Choose from the list below to view a section.

CustomNet

CustomNet calling plans, Office telephone, Professional telephone, Corporate MessageBank and related topics.

Inbound Services

Inbound Services features, Freecall 1800,Connecting an Inbound Service, Term and termination, Ongoing charges and related topics.


ISDN

ISDN access services, BusinessLine Complete, BusinessLine Plus, ISDN access to AUSTPAC, Argent and Pensioner Discount and related topics.

Network Contact Centre

Inbound Services features, Freecall 1800, Connecting an Inbound Service, Term and termination, Ongoing charges and related topics.


Telstra's Enterprise Speech Solutions

Department Dialler and Corporate Dialler, Telstra Locator and changes to your custom solution and related topics.

Telstra IP Telephony

TIPT Video Meeting Room Service, Reporting, Real Time Billing, Service assurance and network performance and related topics.


Telstra Network IVR

Content, Maintenance and operation, Performance, Minimum Contract Term, Charges and related topics.

Telstra SIP Connect

Eligibility, equipment, service levels, other contract terms and related topics.


Telstra Unified Communications Solution

Site Audit and Planning Services, Rental Equipment, Purchasing Equipment, Managed Service Tier and Maintenance and related topics.

Telstra Unified Contact Centre

Computer Telephony Integration, Call Routing, Web Based Reporting, Solution Management Services, Intellectual Property, Confidential Information and related topics.


Virtual Private Network

Corporate VPN, fees and charges, Call Plan and Worldsource VNS and related topics.

Web Contact Centre

Package Features, Optional features, Professional services, Service assurance and related topics.

Useful Links

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