T Analyst

Compare your current bill to 18 months of historical bills to identify variances and analyse cost and usage trends.

• Go to the view bills tab.
• Select the month and bill you wish to compare.
• Select View Account Activity.
• Select box “display breakdown” detailed statement to view additional billing categories.
• Click on “compare” drop down menu to select number of months you wish to compare.
• Click “view account activity”
• Table will display bill comparison charges amongst each month.
• Select download icon to extract report in CSV format if required. 

NOTE: To download or view bills for digital accounts starting with “700” please refer to T Connect to download.

You can download an electronic copy of your PDF bill as a summary or in more detail:

• Select View Bills tab.
• Select the month you wish to view from the drop-down menu.
• Select the account you would like to download from list of accounts.
• Select View Bill and choose the format you would like to download.
• Message will appear on screen "click to download bill".  A PDF copy of your bill will be downloaded. 

**NOTE:

For a detailed bill, select view bill

For a summary bill, select view account summary

NOTE: To download or view bills for digital accounts starting with “700” please refer to T Connect to download.

You can group bills that fall into a specific category (For example, Day of Month Due or Payment Status)

• Select view bills
• Click on “More” to select grouping options
• Select the grouping options from the group and subgroup dropdown lists.
• Select update view.
• Bills will be displayed with selected grouping options

NOTE: To download or view bills for Digital accounts starting with “700” please refer to T Connect to download.

You can schedule a copy of your bill to be delivered via email to you and others in your organisation.

• From home page, select the view bills tab.
• Select the account or accounts you wish to schedule email bill for.
• Select request bills. This will redirect you to the download tab. 
• Select “current months bill” from the bill date dropdown to ensure the latest bills are delivered.
• Under frequency select monthly. 
• Select the bill format you require e.g. summary or detailed Bill. 
• You can select to send report to additional recipients.  
• If you need to send to more than one recipient, place semi-colon after each email address.
• Submit request
• You will automatically be directed to the download centre tab.  
• The scheduled bill will now be listed under pending requests.

**NOTE:

Current or previous months should be selected when requesting the bill to be emailed monthly.

Always select 2 days post bill date as email date. 

NOTE: To download or view bills for digital accounts starting with “700” please refer to T Connect to download.

 To view the summary or detail of one bill.

• Select the viewbBills tab.
• Select the month from the drop-down menu.
• Tick the box next to the bill you want to view.
• Select view account activity.
• From the display breakdown drop-down select summary or detailed view. 

**NOTE: Viewer can now drill down further into the bill using hyperlinks on the detailed view. 

Consolidate all, or a group of bills to see the total charges.

When you’re looking at a list of Bills, check the boxes for the bills you want to see in as a total amount.

• Select the view bills tab.
• Select the month from the drop-down menu.
• Select the boxes next to all bills you wish to view.
• Select view account activity.
• From the display breakdown drop-down select summary or detailed view. 
• Click view account activity.  
• Charges will be displayed in consolidated view.