Contact Us
Manage your services
There some updates you can make to your Telstra services, without having to register or log in.
Business customers – via phone
You can call us 24/7.
- Business sales enquiries: 13 2000
- Business customer service and billing: 13 2000
If you have a Business Account Executive you can contact them directly or alternatively please call:
- Billing enquiries and service activations: 13 2253
- Faults: 13 2999
Enterprise and Government customers
If your query relates to a technical fault or a billing issue, please call 1800 730 062.
For identifying solutions to meet your business needs, please contact your Telstra Account Executive.
- Service Enquiries: 1300 835 787
- IP Faults: 1800 467 889
Live Chat
Chat live anytime with one of our friendly business consultants based in Brisbane.
Compliments and complaints
We love hearing from our customers, so feel free to share your experiences with us. If you’ve had a good experience, we’d like to hear about it. If you’ve had a bad experience, let us know and we’ll try to fix it.
Email us
Account, sales or billing enquiry or request for support.
Visit a Telstra Store
Search for a store near you, book and manage store appointments. Or get in contact with one of our dedicated Telstra Business Centres.
CrowdSupport
You can now discuss topics relating to Telstra Business with us and other customers right here on CrowdSupport. From upcoming products and troubleshooting to managing your account and more. Join the conversation.
Contact channels
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Business
13 2000 -
Enterprise
1300 835 787 -
Business Live Chat 24x7
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CrowdSupport
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Email us
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Shop online
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Visit a store
