Proactive Secure

Organisations with confidential transactions such as Government agencies and financial institutions need extra assurance that networks and data will not be compromised. Proactive Secure lets you benefit from high availability and performance on your data network while helping to ensure vital corporate information remains safe.

The Proactive Secure service is delivered by Defence Signals Directorate (DSD) cleared staff while the management systems are housed in ASIO T4 compliant facilities. Site-to-site and management traffic is encrypted and leverages the ISO 27001 Security Standard certification over our IPWAN and IPMAN.

This service also provides mission-critical, comprehensive proactive management including proactive monitoring and alarming, response, diagnosis, repair and reporting.

For more information:

Proactive Secure Brochure (PDF, 208kB)

Help enhance security

We provide security that currently complies with the Defence Signals Directorate ‘Protected’ level of certification. Rigorous security measures across people, processes and technology are employed to help prevent security breaches and any negative consequences.

Increase visibility of operations

Help gain improved visibility from the core network to devices, and better insight into network performance with enhanced, integrated reporting and alarming.

Help improve business performance

We can deliver a fast response and restoration of faults in accordance with agreed service levels.

Help minimise risk

We offer expert resources, 24/7 monitoring and robust networks. We can recommend and implement network configuration and dimensioning that will help your organisation develop low-risk strategies to support current activities or future growth.

More flexibility

Easily customise services and scale them up or down as your business changes, with minimal risk and delays.

Better financial outcomes

Better manage CAPEX and the cost of managing multiple vendors with a consistent operating cost, while optimising management of the equipment lifecycle.

Focus on core business

High-quality support via a single point of contact helps you focus on activities that deliver a greater return to your business.

Experience the Telstra Difference

• Scale: Only we offer the scalability and reach of the Telstra Next IP® and Next G® network, Australia’s largest fully integrated national IP network.
• Visibility: End-to-end visibility of the network to monitor network performance 24/7 to help ensure optimal day-to-day operations.
• Experience and capability: Access to deep network and solution expertise, extensive industry accreditations and employ work to best practice methodologies.
• Advanced technologies: Best-of-breed tools and systems for service assurance, monitoring and reporting.
• Commitment: We make significant ongoing investments in our networks and solutions and have a clear roadmap for improvement.
• Expertise: A fully integrated, end-to-end solution from one point of contact.

Proactive Secure offers exceptionally strong security features with comprehensive proactive management:

• Relevant staff are cleared to Defence Signals Directorate ‘Protected’ level
• Management systems use highly secure ASIO T4 certified facilities
• Management links use a DSD certified gateway
• Site-to-site and management traffic is encrypted using secure protocols:
  • Secure Shell (SSH): A network protocol for secure data exchange between networked devices
  • SNMPv3: An encrypted network management protocol
  • Secure Copy Protocol (SCP): Used to take an offsite a securely backup copy of a managed device configuration
• ISO 27001 security certification over Telstra’s IPWAN and IPMAN
• Devices are monitored 24/7 by the Telstra Security Operations Centre
• Proactive incident monitoring and notification including 24/7 service coverage, 365 days a year by our Managed Network Operations Centre
• Service assurance, equipment and transmission restoration included
• A single Help Desk to report issues
• Full design and commissioning services with professional on-site installation
• Monthly activity reporting and Online performance reporting is included as standard with option of Monthly Written Analysis Reporting