Healthcare

Our innovative solutions are revolutionising the delivery of health and aged care services in Australia. Medical professionals are now accessing information in real-time, collaborating with their peers in distant locations and assisting patients who may be miles away – all at the same time. Ambulances are sending high-resolution medical images wirelessly for fast diagnosis. Carers in the field are using the efficiencies of mobile connectivity to spend more time with patients and see more patients every day.

Patients aren't the only ones who have benefited. Hospitals have been able to streamline administration, lower costs and the demand for beds. Health professionals in remote areas are accessing specialist expertise online to upgrade their skills. In turn, this is making it easier for remote hospitals to attract and retain qualified staff.

These are just some of the benefits that have been gained from our advanced technology and world-leading networks. And this is just the beginning. We are continually enhancing existing solutions and developing new ones to improve staff productivity, hospital efficiency and patient care.

Increase the effectiveness of mobile staff

Healthcare workers can access, review and update patient data while in the field, saving time travelling back to the medical centre. This allows them to see more patients each day and spend more time with each one.

Speed diagnosis

Our networks enable you to send high resolution x-rays and other medical images quickly and securely. Patient’s records can also be accessed via the internet to reduce diagnostic times and support correct medical care.

Enhance services in remote areas

Remote consultation has provided equity of access to patients in remote areas, while allowing them to stay close to loved ones. Medical staff can learn from the experience of metropolitan specialists, and hospitals can gain funding by retaining patients in their region of care.

Improved access from the bedside

Telstra Bedside has a touch screen unit that provides medical staff with secure access to electronic patient records and hospital administration systems. It also provides patient entertainment and connectivity with family and friends via access to the internet, telephone, and cable television, and has the potential for other applications such as virtual clinical visits.

Streamline health administration

Improved connectivity allows you to share administration services like accounting and payroll, resident rostering, fleet management, procurement and patient clinical records. The resulting efficiencies can save money and streamline management.

Reduce the need for hospital beds

Home-based self management and monitoring of chronic disease patients – especially the aged – and real-time connectivity to clinicians can reduce the pressure on hospitals.

Cost-efficient solutions

Our economies of scale and partnerships with leading technology vendors allow us to offer advanced solutions that are cost-effective to deploy and use.

Highly secure

Your communications will have the highest levels of protection through in-built security measures that are constantly monitored. What’s more, only our networks offer international ISO 27001 security certification in Australia.

Access to industry experts

Our personnel have long-established relationships with all segments of the healthcare services across Australia. We understand the issues they face and have developed proven solutions using an integrated approach.

Flexible solutions

Our solutions can be tailored to meet the diverse needs of the healthcare industry. You can tap into our experience and modify the solutions we have found for others. If we don’t have a solution, we will help you develop one.

Exceptional support

We have the expertise, experience and a proven record of delivering first-class management and support through our award-winning Enterprise-grade Customer Service.

World-class networks

Only Telstra can offer the Telstra Next IP® network and Next G® network, Australia’s largest fully integrated IP platform. Together they provide advanced capabilities to help healthcare providers work more effectively from more places.

We offer the following fully-managed specialist health solutions:

Telstra Bedside¹

Telstra Bedside can offer medical professionals access to clinical applications and patient health information from the bedside. The solution can also provide patient entertainment (eg. internet, FOXTEL, movies on-demand, games) and connectivity through telephony, video calls or email with family and friends, all through an easy-to-use touch screen unit. Telstra Bedside offers the potential for future integration with applications such as:

• Patient education
• Video calling
• Virtual clinical visits
• Meal ordering
• Access to digital images by the bedside

Telehealth¹

A range of high-definition video, web and voice conferencing solutions to address the challenges of the healthcare industry. Remote teleworking, diagnostics, collaboration, family contact and critical care units are just some of the solutions within our Telehealth portfolio. These and future solutions seek to transmit voice, video, sensors and biometric information to the right health professional at the right time to improve patient outcomes and staff productivity.

Telstra’s Virtual Trauma Care (TVTC)¹

TVTC enables accident and emergency specialists in metropolitan hospitals to collaborate virtually with local teams in regional areas. High definition digital images of the patient and staff are transmitted to specialists, along with audio, vital signs telemetry, images of patient records and x-rays. Patients can be stabilised more quickly and care plans can be defined before transportation to the metro hospital. TVTC helps reduce the need for hospital transfers and allows patients to be treated closer to their homes, friends and family. It also provides regional clinicians with experience and outside expertise to manage more complex trauma cases.

Adaptive Asset Management¹

Our Adaptive Asset Manager automatically tracks valuable assets moving through your organisation in near real time with 100% accuracy. Using Radio Frequency Identification (RFID) and automated data capture, we can help you manage your moveable assets more efficiently and with reduced risk. Adaptive Asset Management can assist with management of:

• Blood products
• Pharmaceuticals
• Hospital beds and bedside equipment
• Patients/infants
• Hazardous materials
• Critical intensive care units and operating room equipment

Telstra Remote Working Solution

This market-leading solution gives doctors, clinicians and specialists remote access to important clinical and patient information as they move from one environment to another. Powered by the Telstra Next IP™ network and Next G™ network, and delivered in conjunction with iPASS®, Remote Working offers real-time, secure and fast access to applications and data for increased flexibility and faster decision making.