Manufacturing

Global competition, challenging terms of trade and the strong Australian dollar are putting real pressure on Australian manufacturers. But by providing smooth communication between machinery, workers, suppliers and customers, we can help you improve control of your product life cycle, while innovations can deliver new revenue streams, help automate your supply chain and cut your costs.

Just some of what Telstra’s ICT capabilities enable your organisation to do.

Reduce downtime
Telstra machine-to-machine solutions help you identify potential problems with predictive maintenance alerts, or keep track of drivers to ensure schedules are kept to.

Improve oversight
Cost-efficient IP surveillance helps you monitor your facilities centrally, improving security.

Heighten the accuracy of forecasts
Telstra Business Process eXchange lets you exchange data with global supply chain partners in the cloud. With visibility of sales, pricing and other external factors, you can better forecast demand.

Smarten customer communications
With automated inventory updates and multichannel communications, contact centre agents can advise customers via email, SMS, instant message or voice alert.

Deliver compelling product information
Customers, sales staff and technicians can access demonstration videos, product images and machinery manuals via a secure web portal.

Offer proactive after-sales service
Customers can sign up for automated product information, updates and maintenance alerts by SMS using Telstra Integrated Messaging.

Employ right-sized infrastructure
Easily scale ICT capacity up and down to match demand fluctuations with Telstra cloud solutions providing immediate access to the latest technology.

Streamline logistics
Telstra fleet management solutions provide a timely view of vehicles, driving conditions and freight volumes so you and your logistics partners can synchronise shipping, improve safety and reduce fuel consumption.

Increase productivity
Help make workers more effective with SMS job updates, online training and apps integrating stock, pricing, ordering and billing systems.

Stretch scarce expertise
Link via video to managers, engineers, mechanics, sales executives and other experts to resolve technical faults or business issues.

Plan better
Spot waste, inefficiencies and opportunities to innovate with integrated financial, management, sales and customer information via Telstra’s powerful cloud-based SAP® Enterprise Resource Management solutions.

Get ideas across the line faster
Plant suppliers, designers, engineers, marketers and buyers can use video, audio and web conferencing to pitch ideas, discuss prototypes and fine-tune sales and service –while reducing cost- and time-intensive travel.