Our ambition is to bring the social and the environmental into the heart of our business in ways that
create value for shareholders while benefitting all stakeholders.
Our Approach
Conducting our business responsibly.
- Ethics, values & governance
- Transparency & accountability
- Stakeholder engagement
- Sustainable procurement (PDF, 35KB)
- Human rights (PDF, 55KB)
Find out more: download the
Bigger Picture - Our Approach (PDF, 995KB).
Our Environment
Reducing our environmental footprint.
- Carbon footprint
- Energy efficiency
- E-waste & resource use
- Green products & services
- Low carbon economy
Find out more: download the
Bigger Picture - Our Environment (PDF, 732KB).
Our Customers
Putting our customers at the centre.
- Access & digital inclusion
- Customer experience
- Privacy & data protection
- Electromagnetic energy (EME)
- Customer hardship
Find out more: download the
Bigger Picture - Our Customers (PDF, 770KB).
Our People
Being a good employer.
- Workplace relations
- Health, safety & wellbeing
- Culture & engagement
- Diversity & inclusion
- Volunteering & giving
Find out more: download the
Bigger Picture - Our People (PDF, 724KB).
Our Communities
Building more inclusive communities.
- Digital inclusion
- Cyber safety
- Disaster relief & recovery
- Reconciliation action (PDF, 103KB)
- Telstra Foundation
Find out more: download the
Bigger Picture - Our Community (PDF, 638KB).
Reports, Links & Downloads
- Find our sustainability report, links to further information and other reports to download on our environmental, social and community performance here.






