Telstra's specific contractual terms & conditions
Telstra requires the ability to terminate supply contracts with a reasonable period of notice but without reason. This is because we are in a highly competitive market, which is moving rapidly, and we need to preserve our ability to change our requirements quickly when needed.
Processes for the ordering, supply and delivery of the product or service
These processes should be clearly set out in the supply agreement.
Conflict of interest
If a "conflict of interest" or risk of such conflict arises, the vendor must be obliged to notify Telstra immediately. This conflict will include situations in which:
- the vendor, its related bodies corporate or any of its employees, subcontractors or agents are threatening to initiate legal action or any form of claim against Telstra or in a way involving Telstra
- it will naturally affect in an adverse manner the ability of Telstra to obtain supply.
Telstra will reserve to itself the right to terminate the contract if not given prior disclosure of the conflict of interest or if the conflict arises during the term of the contract.
Telstra's name and reputation
A vendor must perform obligations in a manner which will not bring Telstra's name into disrepute or otherwise damage Telstra's reputation.
Vendors must keep records relating to any contract with Telstra for the period of the contract term, and for 7 years after the expiry of the contract. Parties undertaking outsourcing activities for Telstra have the same obligations as Telstra to keep records.
Payment termsUsing electronic data interchange are strictly 30 days (plus between 4 and 11 days in accordance with Telstra’s weekly trade creditor payment schedule) after an invoice is received.
Telstra is prepared to pay in shorter time periods where reasonable settlement discounts are offered from vendors for early payment.
Packaging, marking and labelling provisions
Vendors must ensure that any equipment supplied is packed, marked and labelled in accordance with any requirements specified in the contract, including the method of labelling and barcoding.
Quality and Compliance
The supply agreement should include provisions dealing with quality assurance, quality management, the vendor's participation in a quality improvement program and development of continuous improvement programs.
Mechanism for price variations
The mechanisms by which price can be varied must be clearly set out in the supply agreement.