Telstra is committed to making communication accessible and affordable for all our customers with communication challenges, including older customers and customers with a disability.
Disability Products & Services
To help find a specific solution for your telecommunications needs, information has been organised into the following categories: Hearing, Speech, Vision, Mobility and Dexterity.
Disability Equipment Program
Our Disability Equipment Program has been designed to provide eligible customers with specialised equipment to access the standard telephone service.
Apply for Equipment
How to apply for equipment through our Disability Equipment Program.
Additional Products & Services
We have a range of products and services that may make using the standard telephone service easier for customers with a disability.
Contact Us
You can contact the Disability Enquiry Hotline to view and try our Disability Equipment Program products, and receive information about our disability services.
Accessible Brochures
Download our range of accessible brochures.
Community Initiatives
We engage with consumer organisations representing people with a disability to enhance the accessibility of our products, services and information, and to support disability community initiatives.
Action Plan & History
Find out about our Disability Action Plan and our key achievements over the past 20 years.
Useful Links
Listing of useful disability websites.
